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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37198 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the console's exceptional overall performance, stunning graphics, and significantly improved speed. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted that the device is on the larger side and can be difficult to find in stock, the general consensus remains overwhelmingly positive regarding its quality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1803 Showing 36,041-36,060 of 37,196 reviews
  • Rated 3 out of 5 stars

    not working from day one!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to many problems with it. not worth the headaches!

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Celeste,

      We’re sorry that there are issues with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system had old xbox 1 definitely a improvement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE NOT HAD THE CHANCE TO TRY IT OUT YET ITS A GIFT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to see these available

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to see these available Xbox is a good platform

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, the best i ever had, and compatible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast ans easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online walked right in and out easy and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beat gift ever that I bought for my friend son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item for my on . He love it. play witt friends

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox seriesx

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had nothing but problems since I bought this xbox

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Nando,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers smooth gameplay for all games in 4K on my tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could do with out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to play that I couldn’t play on my Xbox one x.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the Xbox X as a Christmas present for my kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived promptly, games downloaded ready to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clairty while using this system can't be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Upgrade now. Definitely worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, exactly what I expected. Worth the money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very unhappy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It probably would’ve been nice if I would’ve received the game system ! It was supposed to be a Christmas present , instead, I called customer service got hung up on three times took me two weeks and finally got a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy availability and pickup, rare to find product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Super cool.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest, blackest box. Really great. Like really.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it when it does work but it only works about half the time when I try and play it. My games like to crash and it just throws error codes

    I would recommend this to a friend