Customer Ratings & Reviews
- Model:
- RRT-00001
- SKU:
- 12090862
Rating by feature
- Performance
Rating 4.9 out of 5 stars
- Storage Capacity
Rating 4.7 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the console's exceptional overall performance, stunning graphics, and significantly improved speed. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted that the device is on the larger side and can be difficult to find in stock, the general consensus remains overwhelmingly positive regarding its quality and ease of use.
This summary was generated by AI based on customer reviews.
Eh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work after the first time I turned it on
I would recommend this to a friendNo Video from HDMI out. Poor support.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No Signal from HDMI out of xbox. Completed all troubleshooting steps given by Microsoft support including driving an hour back to bestbuy a 2nd time to buy a tv. Never even got to set up the xbox, video never worked. Bestbuy referred me to dotcom, dotcom said return to bestbuy and they can order a new one to be shipped to me. Bestbuy took return and said they cant order another xbox for me. So now im stuck with games/tv/headset with no xbox and no idea when I could get one.
No, I would not recommend this to a friendXbox one series X
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love playing video games but i bought a ps5, 4 to 5 months beforehand and i really dont play the xbox
I would recommend this to a friend- Cons mentioned:Price
Overpriced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced. 0verpiced. Overpriced. Overpriced. Overpriced.
No, I would not recommend this to a friend Xbox
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s already having issues had to mail it back in and it’s gonna take even longer to get it replaced because they are still hard to get
No, I would not recommend this to a friendNot their fault but cmon bro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it through bestbuy, it worked for about a night and then stopped working. Had to send it back and haven’t had it for about a month now so
I would recommend this to a friendNothing grwat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was under the impression that this new device would download the games faster and it didn’t for me and my internet service is amazing so waited for a few hours for a game to load.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Gabby,
We're sorry that Xbox Series X hasn't met expectations. While download speeds may not be much faster on this console, I hope you'll find that load times in general are much faster. Thank you for sharing your thoughts; we hope you have fun with your new Xbox.
Happy gaming,
Chuck
Xbox Customer Care
Xbox sent back to be repaired
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work properly had to send it back to Xbox to be repaired. Waiting for a solution. Will update when we hear back from Xbox.
No, I would not recommend this to a friendXbox series X
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system keeps on shutting off atleast once an hour when playing COD. I bought the $70 so it’s compatible, but so annoying when it shuts down completely in the middle of the game.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey David,
We're sorry there's an issue with your Xbox Series X. If your system is shutting off, it may be a sign that your console is overheating. We recommend that you make sure it's placed in a well-ventilated spot and that its vents are not obstructed. If that doesn't help, please contact Xbox Support for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
Not enough storage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 TB not enough for todays games. And they need to make a 5 TB ssd storage.
No, I would not recommend this to a friendBad service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought and open box. Was told that everything was in the box. Missing cable.
No, I would not recommend this to a friendDrove Over an Hour for Wrong Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’d been looking everywhere for this product. Drove over an hour and it was the wrong item. The woman who helped us was great and apologetic.
No, I would not recommend this to a friendDONT USE BEST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST BUY WAS NOT READY FOR PRE ORDERS. WASNT ABLE TO GET ANY OUT ON RELEASE DAY! TERRIBLE SYSTEMS, DIDNT CARE ABOUT IT EITHER. I SUGGEST TARGET, or AMAZON Only 2 stars for Xbox
No, I would not recommend this to a friendNot Happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The connection button to connect the controllers to the console stopped working. Didn’t even make it a year.
No, I would not recommend this to a frienddisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the controller and headset constantly disconnect for some reason. All I hear is complaints from my son about this game system.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there issues with your new Xbox Series X. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Que asco.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller already doesn't work. I have maybe used the thing 5 times. Apparently this is not a problem exclusive to me.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with the Xbox wireless controller that came with your console. Our team at Xbox Support may be able to help. We recommend troubleshooting the problem with them here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Just buy the S
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Xbox will not run 4K at 120Hz. It continually disconnects the controller but when I turn off 4K and 120Hz the issue goes away. Both Best Buy and Microsoft have told me its my own issue to desl with, which is completly making the point of buying the X over the S irrelivant. JUST BUY THE S AND SAVE YOUR MONEY!
No, I would not recommend this to a friendNo hdr10 in 1080p or 1440p just 4k ps4 has it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a joke dose hrd10 with my 4k but when i try it on 1080p or 1440p hdr don't work and it dose just with a ps4 or pc i mean ps4 pro and even the 1st ps4 has hdr i rater get a refund it's sad they charge 500 and only downloads one game at a time like xbox one its not much different only fast Microsoft dose it again with a horrible product imo it looks and plays good but mlnot worth the upgrade im sure they will have a new one soon
No, I would not recommend this to a friendMOST TERRIBLE EXPERIENCE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an honest review. After about a total of 8 hours over the the courses of a week. Speaking to multiple different teams of people and shipping companies to still result in a failure of customer satisfaction and order fulfillment. Unfortunately, I would no recommend Best Buy for anyone’s consumer needs
No, I would not recommend this to a friendExpected as much, nice box though
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the description it boasts having a 1tb hard drive but when the operating software takes up 201 gb then youre left with 799gb not the advertised 1000gb i.e. 1tb. I doubt the operating software is 201gb, but if so then its embarrassing. I expect my chinese hard drives to lie about how much space they have but for microsoft to do it, well what can i say every company in gaming lies nowadays. So just a heads up, you will not have 1tb to use.
I would recommend this to a friend