Customer Ratings & Reviews
- Model:
- RRT-00001
- SKU:
- 12090862
Rating by feature
- Performance
Rating 4.9 out of 5 stars
- Storage Capacity
Rating 4.7 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the console's exceptional overall performance, stunning graphics, and significantly improved speed. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted that the device is on the larger side and can be difficult to find in stock, the general consensus remains overwhelmingly positive regarding its quality and ease of use.
This summary was generated by AI based on customer reviews.
Not what I hoped for…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely does not meet expectations. My go to is the PS5 and I thought this would be as good or better, its not. I will stick with PS5.
No, I would not recommend this to a friendTerrible product made by Terrible people.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it today before I got stuck with it. Barely any games. They are all terrible. Xbox is super glitchy and simple things that should be addressed, are not getting addressed. I’ll go back to having no game system. Not to mention, is advertised as 1TB and you immediately lose 200GB due to system. I will NOT stand for that.
No, I would not recommend this to a friendXbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Xbox doesn’t work so I haven’t had a chance to review it I am going to try and exchange it for a different one hopefully it works.
No, I would not recommend this to a friendAla
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It turns off for no reason, I’ve tied resetting but no improvement
No, I would not recommend this to a friendpoor quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft Xbox series arrived in poor packaging conditions.
No, I would not recommend this to a friendGreat product, doesn’t stay on
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works like a charm, the fps is constant but my model kept turning off after 2-3 hours of playing just 2k21
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
Avoid!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already had to send it back to Microsoft for service... I’d wait for another 6 months before make this purchase.
No, I would not recommend this to a friendNeed new one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Consonant lock ups! Freezes and reboots itself! Can't wait until they keep them in stock so I can exchange it!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Heat
Overheating after a week
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already had to send it in to Microsoft for an overheating error.
I would recommend this to a friend Xbox x series
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for a week and the disc did not work. Had to go back to Best Buy for an exchange of a digital console.
No, I would not recommend this to a friendXbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System freezes when it wants and turns off when it wants very disappointed
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We’re sorry that there’s an issue with your Xbox Series X. If it seems like your unit is overheating, we recommend making sure that it's placed in a well-ventilated space with 4-6 inches of clearance around it and that its vents are unobstructed. If that doesn't help, our team at Xbox Support may be able to assist. We recommend contacting them for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
Nice machine
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for, but unless you are an extreme gamer you can probably stick with Xbox one
I would recommend this to a friendCommon Problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine. But the HDMI port broke after owning it for 3 weeks
No, I would not recommend this to a friendGreat console but UI can be slow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only frustration i have is the UI can sometimes take a while to load if your connection is slow
I would recommend this to a friendCurbside pickup is non existent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did curbside pickup. Checked in multiple times waited half an hour with my sleeping kids in the car and no one ever came out. When I called customer service after they came outside and looked and started closing the gates they told me wake up your kids and go inside. What’s the point of curbside pickup for single parents if they still have to drag their sleeping kids out of the car
No, I would not recommend this to a friendTHIS SYSTEM WILL FAIL RIGHT AFTER WARRANTY IS UP.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The console turns off randomly when playing online. There is no fix and only 1 year warranty. Terrible.
No, I would not recommend this to a friendnope skip
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dont like the system lord of the fallen plays like dooky on it
No, I would not recommend this to a friendGood Xbox, bad pickup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox is good, picking up and trading in was terrible
I would recommend this to a friendBuyer Beware.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an Xbox Series X and still not able to play it because it won't connect to the internet. My internet works perfectly fine for my PS5 and other devices. I wouldn't recommend this device to anyone. Save your money and get a PS5 when available. I'm disgusted. Total let down. I wasted my hard earned money for a fancy paper weight. Called customer service and no help.
No, I would not recommend this to a friendTrashbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trashbox lol the ui is the same as Xbox one and the controller feels old every thing feels old every though it’s new #teamplaystion #Fxbox
I would recommend this to a friend