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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37199 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the console's exceptional overall performance, stunning graphics, and significantly improved speed. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted that the device is on the larger side and can be difficult to find in stock, the general consensus remains overwhelmingly positive regarding its quality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1821 Showing 36,401-36,420 of 37,197 reviews
  • Rated 1 out of 5 stars

    Bad unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My luck I end up with a lemon, Returned with out replacement. Too many hrs. wasted trying to get it set right.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Got lucky

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can find one available, jump on it! The graphics are amazing and has huge storage.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Obssessed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console with all of my being. Xbox Game Pass is also an untouchable service! I think people also do not understand that with Xbox Game Pass you also get access to EA Play which, in my eyes, is the best gaming subscription in history. This console is truly a next-generation console and has never disappointed me in the year that I have had it. The Xbox Series X is a true gem and I hope you all get the chance to buy one in the near future!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product ordering 2nd one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this same console for my older son a few years ago, and he liked it so much that I decided to buy this one for my younger son today. Im sure he will enjoy it as well, just as his brother did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is a great improvement from the previous gen console. Upgrading from the One S, I notice there is a lot more detail and faster loading times. To me this is a win-win and well worth the investment. For those who are looking to buy, check the best buy website regularly for available/ soon to be available units near you and make your purchase online to reserve your unit ahead of time. Once I decided to upgrade to the Series X, it only took a month to acquire my unit even at my nearest store. This is a purchase you will not be able to just walk in and physically handle the box of before you buy. Also, there are some really good bundles including a second controller though the bundles do not necessarily provide a price break. The bundles basically just guarantee the availability of the add ons you may want at the time of purchase. I had recently (within weeks) replaced a controller for my One S with the new Carbon one so I opted for just the console for my purchase as I had a Game Pass subscription already too. While traditional usb hard drives still work with the Series consoles, note that the SS drives do have faster load and access times. This may or may not matter to you for your usage however I will be looking into a SS to replace my WD Black very soon as the difference is definitely very noticeable. The Black will then return to the One S for me as it has become more of a media console and less my primary gaming console since having picked up the Series X.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Graphics

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great loving the new Xbox x system and it’s 4k gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Curbside pick up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fast and easy curbside pick up would definitely do it again whenever I get the chance to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox x

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool. Works great. Lots of fun, on the pricey side but so far worth it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great Next Gen Console

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing, load games fast, beautiful graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X has been one of the best consoles I've ever purchased. It has great performance, great controller, and is just a solid product. Have had no issues with the system in the 4+ years I've owned it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Much smoother

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues so far. Compared to the one this console runs like butter. Apps and games load right away and streaming quality is consistant. Now i need a tv that can run the 120fps. Wish the storage capacity was a little bigger as games these days take up much more storage

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    The Best game console Microsoft has ever made.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the quick resume functionality with this system. Graphics are stunning with the correct 4K 2.1 HDMI inputs and cables.1 terabyte Solid State Drive onboard storage is great, makes load times fast. Great system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was time for an upgrade so I didn’t hesitate. It’s flawless.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Merry Christmas Son….your Xbox doesnt work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present…defective. Assuming I willmbe able to swap but still disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So sad, obtaining a Series X seems hopeless.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been trying so hard for the last year to get a Series X. Twice I've had one in my cart here at Best Buy, (but it bombed out both times before I could fully check out). Otherwise, I've checked restocks at every major online retailer every single day since launch with no luck, (they simply sell out instantly). I would even go the All Access route, but I've had no luck there either. :( As someone who struggles with PTSD, video games are one of my outlets, (and one of my windows to still being social with people, since going out in public is difficult for me now). Come on Microsoft, don't leave me hanging. I understand why there are shortages, but I'm eagerly waiting to join the next generation of console gaming. Happy gaming everyone! ;) PS-I'm still giving this the highest rating possible because I know it is an awesome system, and GamePass is without a doubt the best deal in gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Awesome service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, I ordered and paid thru the app. Walked right in and didn't have to wait to pick it up. I already knew that the console would be great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I loved it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good and I love it nothing wrong with it not even a scratch not a dent perfect delivery time one day delivery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Game Console

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a Gamepass user on my PC, and I bought this to play modern games that my PC wasn't powerful enough for anymore. The console runs games super well, has lots of storage, and has good functionality connecting with the Xbox app across devices. The controller is very comfortable, and with Gamepass everything is super easy to install or play via the cloud. My only complaint is that the dashboard on the home screen is too cluttered, and the options for customizing/minimising it to only the things you want/need to see seem limited. Overall though very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X Awesome system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received in great condition. Everything works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    XBOX Series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Xbox console to date. Obviously due to it being the current gen. Graphics are amazing and the Xbox Game Pass library is amazing including the awesome feature of backwards compatibility with older Xbox gen games. This is a must own if you're a fan of gaming.

    I would recommend this to a friend