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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37199 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the console's exceptional overall performance, stunning graphics, and significantly improved speed. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted that the device is on the larger side and can be difficult to find in stock, the general consensus remains overwhelmingly positive regarding its quality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1822 Showing 36,421-36,440 of 37,197 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    For Son In Law

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son in law is loving his new Xbox. He had an older one prior to us surprising him with this. Although his older disc games won't work in this console, he likes that he can buy them right off line. Everything is clear and realistic.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    I loved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best xbox series x very fast and best game graphics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the perfect console for my son a great video game

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Fun

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned an x box but i have to admit the graphics are amazing and controls are pretty good too. Already put in a hood amount of time playing. Going to need an extra hardrive soon tho because we are using the memory fast.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Better than Playstation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, good thermal management, and easy to travel with when you have a travelling case compared to the bulky PlayStation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered on line and picked up in store. Everything went smoothly. Xbox performance is what I expected. Thus far, no problems or issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Love It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my xbox rectangle. It's fast. It's rectangle. It's perfect.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      Whether it be its optimized performance and enhanced next-generation gaming experience, or simply your affinity for rectangles, we're excited to hear you love your new Xbox Series X Console. We're thrilled you think it's perfect! Thank you for taking a few minutes to share your thoughts with the community, we appreciate it. We're happy to be a valued addition to your home setup!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Amazing price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting one since they first came out and couldn't pass up the sweet deal B.B. had on them for the holiday season. Originally I was going to purchase it from Amazon but B.B. had them in stock and at a lower price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got.mine a.week or so..amazing , fast, great for online gamkng, now has the social media aspect which is really fun and ive made new friends around the world. Love it. Xbox 4 life ...im an older gamer..there r countless games on the xbox store and they go on sale cheap ( no more Game Stop! Yes! ). So l

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox One Series X Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. This console feels really smooth and fast compared to older consoles. The time it takes to load into a game compared to others is unmatched. The switch from 60 fps to 120 fps is really nice, unmatched.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this as a mothers day gift to me. Absolutely best gift ever!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love love Xbox. What can I really say. Xbox is superior

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wishes Fulfilled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! I love it so much. And the ability to pick it up same day was fantastic. I’ve been wanting one for a while now, and the efficiency from my local Best Buy was a big help in fulfilling this dreams. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xmas gift.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 year old grand son loved it, His old one was glitching and told me he really didn't need anything for Xmas ,but just to let me know his old Xbox was glitching .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    110% great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my Xbox series X today, I bought it online November 27th. It’s amazing Xbox really outdid themselves with this one! I suggest getting a nice curved gaming monitor because it’s a HUGE difference but I played it on a non 4K tv also and it’s still great. Best Buy makes you go through a verification process to make the purchase and that helps the dreaded BOTS!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you've seen a huge difference in graphics and speed with your new Xbox Series X. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Husband LOVES it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for Father’s Day (because you know he deserves it for all that he does for us). He seems to absolutely love it and is so happy with it. I don’t know much about the Xbox so I can’t give a very detailed review, but if you have a s/o that enjoy gaming, they’ll love this system!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been playing his Xbox nonstop since purchased a few years ago. This console has definitely grown with him. He enjoys the graphics and performance of the console. Definitely a good purchase i would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 4 out of 5 stars

    Xbox Series X 1TB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are great, runs smoothly, and it is nice having access to Bethesda and other exclusives. Overall, a wonderful console!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device. Wicked fast, great graphics. Worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Your new Xbox Series X Console really is wicked fast! It's our most advanced and optimized system yet, and we're thrilled you've been enjoying the enhanced graphics and elevated level of play it hosts. We're glad you are pleased with your purchase! Thank you for taking a few minutes to share your thoughts with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox one X series console

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Xbox series X we have purchased thru Best Buy. The 1st Xbox X series we purchased and only had for a little over a year so we were unable to get warranty repair. The HDMI connection port went bad and were no longer to use. This time we purchased an additional warranty thru Best Buy. This issue was not Best Buys fault but they have always been excellent in their help and customer service, I recommend purchasing additional warranty thru Best Buy. There is a reason the are called Best But - it is because they are excellent and truly the "Best" for almost any home electronics or anything for that matter.

    I would recommend this to a friend