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Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37104 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the product's exceptional overall performance, stunning graphics, and impressive speed, which contribute to very fast load times. They also appreciate its ease of use, quiet operation, and ample storage, with features like Game Pass and Quick Resume being highly recommended. While some note its larger size and higher price, many customers report that the console does not experience overheating or lag, though availability has been a minor concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 37,106 reviews
  • Rated 5 out of 5 stars

    Great Console for Almost Everything

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console, especially if you get it when on sale. I am shocked by how much you can do on this console, with emulators being supported by using Dev Mode(which also allows people to develop games without expensive developer hardware), or the hundreds of games Game Pass gives you access to. Not to mention the amazing backwards compatibility it has, supporting all Xbox One games, and almost all Xbox 360 games, which is pretty big for me. Only issue i’ve had is the storage. Although 1TB isn’t insignificant, it fills up super quick with some of the newer games, Call of Duty for example, taking 250GB. The storage expansion sucks on this console unfortunately. Unlike the PS5 where you can simply purchase a normal sized M.2 SSD to expand the storage, here you’re forced to choose ‘licensed’ official memory expansion cards. This wouldn’t be terrible if they didn’t charge significantly more than what they’re worth. 4 years ago the prices of the storage might’ve made sense, but charging $350 for a 2tb SSD in 2024 is criminal, especially when there are no other options.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Xbox Series X review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great console. Super fast. New controller are amazing. Picture quality output is second to none. Backwards compatible with previous Xbox One games. Definitely worth the upgrade.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the upgrade to the Xbox Series X and all of its awesome features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is amazing and It’s a huge upgrade from last gen. The graphics and loading speed help me enjoy the console a lot more. The Xbox Series X is one of the best things you can own

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it! He says it’s fast, clear, no issues

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Love the series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's such a powerful system. If you have a 4K 120hz/Dolby Atmos set up, you will definitely enjoy the series X experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best xbox you can get!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is amazing and powerful, if you want the full xbox experience with the best graphics, frame rates and over all performance this is the one to get. It’s not as cost effective as the series s but it allows you to play your games at full capacity with no hiccups (so long as the devs optimize the games) over all I highly recommend it especially for hardcore gamers that want the full and best experience possible on this platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The backward compatibility king...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic, next-gen console with the best backward compatibility in the business. That's the biggest difference between a Series X and a PlayStation 5. On PS5, your older PS4 games will work, but there's often zero boost in things like framerate, resolution, etc., unless if the developer has gone back to enable it. Even when they do, it's not as seamless of a transition between the PS4 and PS5 version. Meanwhile, the XSX's Smart Delivery gives you the best possible version of the game that works without any hassle. Just read up on the Cyberpunk 2077 PS4/PS5 fiasco if you want detailed info on the hassles going from a PS4 version of a game to a PS5 version can cause. However, even when it comes to simply play last-gen titles, the XSX handles them best. An example I can give here is Overwatch. I have both the Xbox One and PS4 versions. On XSX, the XB1 version supports 120hz aka 120fps. On PS5, the PS4 version does not support 120fps at all. There are other games where this is the same situation. On top of this, it's nice playing even older gen titles, like Xbox 360 and even original Xbox, with added enhancements like increased FPS and resolution, so again, if this is something you like to do the XSX is your best bet. However, not all is perfect. The Blu-Ray player on the XSX and audio support leave a lot to be desired and the Xbox's operating system is far too complicated for my liking. The audio situation is pretty well-known, but apparently an update at some point removed the Bitstream option so this causes issues with playing Dolby Atmos/Digital even after downloading the recommended Dolby app. Whenever I'm playing a Blu-Ray, the audio that plays is Dolby Digital TrueHD. The player does not say that it is playing Dolby Atmos. Meanwhile, the PS5 does say it is playing Dolby Atmos but that is because it has the option for Bitstream. As far as the operating system goes, it's just too busy. It's relatively easy to understand, but I feel like Microsoft could really learn to simplify and speed up their OS. Aside from those few downsides, this is an excellent system worthy of your time, especially for older gen titles. Can't tell you how fun it has been going back to play titles like Fallout 4 and Star Wars Knights of the Old Republic at 60fps.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a hold of one of these at launch, and it is fantastic. I have always been an Xbox fan, and I like the backward compatibility with older games. I have a PS4 pro, and Sony has not been that good in this area, but they are getting better too. This is a great console, but if you did not get one, especially if you have an Xbox X, you can probably wait for a few months because it really is not a huge improvement in gaming until you get new games or eventually have a 2.1 HDMI TV ( with new features ), and or a good PC Monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Xbox. Waited a while to get it and I don’t know why.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best xbox i have had bar none. Once you go series x there is no going back, this system is fast as hell and quiet as a mouse. Looking forward to many quality gaming sessions.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    XSX

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Series X for a few months now as I was fortunate to get one during a drop in January. Overall I am pleased with my purchase. It runs games very well and SSD load times are expectedly excellent. Having upgraded from a One X though, I can honestly say that there's not a huge reason to get this at the moment. If you can't find one currently, there's little reason not to wait until (hopefully) supply is more abundant. I am definitely looking forward to seeing what they can do with the power at hand here in the next few years. Finally, be sure to make room where you'll be putting it. It isn't gargantuan, but it is fairly big.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Xbox console I’ve ever owned

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox console I’ve ever owned and I’ve had every iteration since the first. It runs absolutely silent, the graphics are phenomenal and the design blends right into my home. I have added an Elite Series 2 controller which is so great.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    So glad.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad a decided to switch to xbox. I love the look, the feel, and the overall qualities of this console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s okay, but prefer PS5.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay, looks nice and has good performance and all. But the amount of games are lacking tbh. I also hate the controller. The buttons feel very cheap, esp the ab/xy ones compared to a PS5 controller. And it having a rechargeable battery is a huge bummer. Using AA batteries in a controller for a $500 console seems cheap. Love the console design though. It s fan of the UI, however. Not enough Xbox exclusives to really make it worth my time, personally. Bought in May 2024 and used it only in December when Indiana jones came out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ive made in a while. I’m 15 and definitely a good purchase. Whatever these bots say are wrong. Nothing is bad with it. Runs faster then a mf and never lags

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Madden 25

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible system!love the ease of use.graphics are top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    My Xbox X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Xbox series X is a night and day difference compared to my Xbox one. Load times are really short and graphics are surreal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on the edge of PC and series x. All my games etc are already on console so decided to stick with it. Super fast and quiet compared to the one s and x

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Happy Gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 14 year old son. He's happy with it and has no complaints. He said there isn't any frame drops, games load quickly, no issues with overheating. System cools quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm enjoying this console, specifically the app switching, quick load times and improved performance. I'm also subscribed to gamepass so no shortage of games to play on it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you are enjoying your time with your new Xbox Series X Console! Thank you for taking a few minutes to share your experience with us. We're proud of the fast load times, optimized performance, and improved user interface, and are delighted to learn you agree. Pairing your console with the Xbox Game Pass is the way to go for easy access to some of the most exciting games out there! Great choice.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft