4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37084 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, amazing graphics, and impressive speed, including fast load times. They also appreciate its ease of use, quiet operation, ample storage, and useful features like Quick Resume and Game Pass. However, some customers have noted its larger size and higher price as potential drawbacks. Limited availability was also a concern, though many users found the console performed well without issues like overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 37,084 reviews
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Amazing performance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The loading speed is amazing! I'm using the console every day and no issues so far. Amazing performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Upgrade from old Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Fiance, she needed an upgrade from her old Xbox. IT's not a PC, but gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best upgrade

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Xbox one previously and this upgrade was way better than I expected. I can load games and content in seconds rather than minutes. My connection is way better and the overall console is an excellent upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Hell yea

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console to date!!!!! Smooth running, fast loading, crisp graphics!!! I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing experience

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently changed from PS to Xbox and I don't regret my decision Gamepass is a really good service and it helps to save a lot of money + the console works perfect. It's sad that people don't give Xbox the chance but it is what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Xbox is good, but new titles will be around 2021.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must have. Microsoft improved on their new controller and the game pass is something to look at.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Great performance

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox X is noticeably faster, and runs smoother than previous systems. I would say overall its worth the money and it is nice to be able to use discs again.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great System! Runs 3x as fast!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the purchase. Runs fast and the graphics are top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a beast. Definitely notice a huge difference in graphics, and speed. Love the download speed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Your new Xbox Series X Console truly is a beast of a machine, and we're thrilled you are enjoying your time with it! From enhanced graphics capabilities, to optimized computing power and near-instant load times, your new system has it all. We're excited to be a valued addition to your next-generation gaming setup! Thank you for sharing your story with us. We appreciate it, and are happy to know you're pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that my old Xbox games are still compatible with the new system & Xbox controllers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great system!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great upgrade from my previous system, being able to play games with all of the features included. Plus the fast start up time and picking up where you left off in a game super quick as well. Overall I have no complaints about this console.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Xbox Series X Console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is the latest in the Xbox series of video gaming hardware. The Series X arrived on 11/10/2020 and is a very powerful gaming console. Included in the gaming system is a new controller (which is very similar to the classic Xbox controller) and an HDMI 2.1 video cable. Backwards compatibility with all of the Xbox, Xbox 360, and Xbox One consoles is included. Add in Xbox gaming pass and you have a comprehensive gaming dynamo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome console.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process of buying and picking my console up was painless. So far while there aren't many exclusive launch titles, having xbox gamepass ultimate has been a life saver. Access to a catalog of over 200 plus games that have a quite a bit I've missed out on playing, due to never having an Xbox One. Can't wait for the exclusives. System is definitely fast and Quick resume is awesome. System is big but doesn't look out of place like my ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great system.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the system. Has done everything i need and more very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Needs more storage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an Xbox fan from day one never cared for playstation and have never been disappointed in any of the many xbox consoles I've owned. However this series x console despite the speed and the graphics capabilities I feel really let down with the storage space on this console despite having a 1TB SSD with actual only gives you just over 800gb the amount of space required by some games are in the 100gb range and don't leave you with much space for many games since everything is held in storage now and discs are practically obsolete. but good news is you can buy a massive SSD drive to expand the internal memory for just about the same price as the console wich means you get to store a whole other 7 or 8 games. I would think they could find a way to compress the data better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why buy a pc with this monster of a unit existing? You dont. You own pc players.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game pass is unbeatable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its super fast, has plenty of space and game pass subscription is no brainer deal.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Must have!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is a must have for any gamer! And Gamepass provides even more value!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Awesome Console

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my kids right before Christmas last year, awesome graphics and quick load times!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      What an exciting gift to receive! There's no better feeling than giving the gift of next-generation gaming, except maybe being on the receiving end. We're happy they love their new Xbox Series X Console and have been enjoying the exciting experience it hosts! Thank you for taking a few minutes to share your story with the community. We appreciate it, and are thrilled to be a valued addition to your family's home gaming setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 brother

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. I recommend those that already have a pa5 also get this. Its fast and quiet.

    I would recommend this to a friend