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Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37084 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 37,084 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Finally!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting forever to get this! Tried hundreds of times it feels like! One afternoon just went on the Best Buy app, said add to cart, then looking for inventory, add to cart again and had it! Awesome games, only been playing it for a couple days now. Graphics are amazing, 4k movies look awesome, sound through a receiver is pretty awesome also. Would definitely recommend if and when one becomes available.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited you were able to get your hands on one! We know your new Xbox Series X Console can sometimes be hard to come by, and we're thrilled you have acquired one for yourself. We're happy you are loving the next-generation gaming experience it hosts! Thank you for taking a few minutes to share your thoughts with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, quick responses and a lot of content! It's a complete entertainment system!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The absolute best game console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite game console I've ever owned. Runs cool, is silent, blazing fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One Upgrade Worth It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The long awaited update from my Xbox One (original) to this beauty, was overdue. I’ve had my Xbox one for a decade. Happy I got the bigger one too, runs mint!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox over PlayStation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! Graphics are great everything loads super fast would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Xbox series Xtra!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intuitive, fast, and beautiful. AC Valhalla looks amazing and runs flawlessly. Cant wait for more.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Load times nearly gone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load times are incredibly shorter then the previous gen. Graphics are more vivid and enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system. Loads fast and runs great! I would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. More expensive than original product but overall a good product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Get yours!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast!! So much value wrapped up in this package! If you don’t have one get one!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Craig,

      We're thrilled you are enjoying the optimized computing speed of your new Xbox Series X Console! It's truly breathtaking, and a clear indicator of next-generation gaming. We're excited you've experienced and seen the performance for yourself! And, happy to receive your recommendation. Thank you for sharing your feedback! We appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Series X for the win.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Xbox One S for years. It started slowing down so then I was like ok, time for an upgrade. After playing on the Series X, my gaming experience drastically changed for the better. Graphic are elite and smoother game play. 10/10 highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its one of the fastest and best looking xbox i have ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Seamless game transfer and amazing graphics

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently made the upgrade from the first edition of the Xbox one to the series. The game transfer process was super easy, and the graphics are amazing! I don’t have to wait 5 minutes for my games to load. I’m honestly just mad i didn’t upgrade sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Best X-Box yet but supply doesn't meet demand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is great. Lacking in games at the moment but those are coming if you're willing to wait. The big boxy design is simple and doesn't stand out in a distracting way. The dashboard is similar to the last generation but why fix something that isn't broken? From the few games I have played the load times are insanely fast, even starting it up is eye-blinkingly fast. Good luck getting one of these during the holidays!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    SERIES X XBOX THE BEST!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision made, since my old Xbox wasn't responding well with the servers onpine anymore!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Haven’t opened it yet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Did Curbside pickup for a Christmas gift for mu teenage son. He spends more on PlayStation and his PC we still haven’t opened this. Cool box it came it, looked like a special design, not just a regular Xbox logo. Haven’t tried it, but best buy service was great. So was purchasing this online during Christmas!

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Tremendous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was exactly what I expected. Great performance, great picture, fast load ups

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a huge difference, this upgrade is. Easy to install. Worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Good customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review of Best Buy delivery. I appreciate that Best Buy implemented a queue system for the Xbox stock when I purchased mine on 11/22. The scumbag scalpers/resellers have been scooping these up everywhere making it impossible for an honest person to obtain one. Best Buy's queue system allowed me and many others that day to get there orders filled and picked up today, shows they actually care about thier buyers. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice upgrade from older model

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this from a 2017 Xbox One X. Lighting fast and seamless getting it set up and mirroring everything that was on my old system. I like that this stands up vertical and frees up some space on my TV stand. The controller should come with a rechargeable battery though.

    I would recommend this to a friend