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Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37084 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 363 Showing 7,241-7,260 of 37,084 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The SSD alone is worth the purchase.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I has got this as a second system in my household. Yes, the hard drive space is small but being able to something so compact and have the new SSD. That SSD is AMAZING and using the quick resume is a convenience that becomes a must have once using it. Yes, it doesn’t do 4K gaming but still being able to get 120fps games and new SSD and then adding Xbox game pass. It’s a great entry point.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bought this to replace my Xbox 1

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly runs amazing and I love having access to all the extra games that come with game pass and the ability to put my old 360 games in to play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're planning on getting an upgrade from the old xbox one I much prefer this product to the cheaper option. Better quality and will likely last longer without issue. Runs many games as smooth as butter.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console, very fast, upgradable storage, good catalogue of games to play.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      What more could you want? We made sure to pack your new Xbox Series X Console with all of the performance metrics and features you've come to expect from next-generation gaming, and couldn't be more excited to hear you are enjoying the hosted experience. We're happy you love it! Thank you for sharing your feedback. We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long time Xbox fan I was hesitant to get this on launch day, but after watching some YouTube videos of creators that received it early I decided to go ahead preorder and I was lucky to get one. The controller looks the same, but feel even better than before. I love how fast the SSD is, along with quick resume, this console is a worthy upgrade. I have had no issues with any bugs or anything it run so smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a Playstation gamer but treated myself to this for a few exclusives (Starfield, Forza, Ori, etc) I couldn't miss out on. But holy cow. Gamepass is incredible! I've been playing all of the games, even things I never thought I would have liked but ended up loving. I'm like a kid in a candy store. Gamepass alone is worth the price of admission many times over. As far as performance goes I've had no issues and the visual fidelity is excellent. My only gripe is minor: the controller that's included uses two AA batteries, it's not a rechargeable pack out of the box. Which seems really dumb to me. Get it together Microsoft. But it's a small enough thing it won't lose a star, as the two batteries included lasted two weeks of pretty extensive gaming, which impressed me after the PS5 controller barely lasting two days on a charge. Tl;Dr glad I bought it, would recommend, get Gamepass ultimate if you do

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I ordered. This console is a leap forward in what I had before, and is excellent. Ordering was easy and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Good graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good graphics and runs fast on games like gta and warzone

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Happy Xbox owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox yet! Graphics are of level. So glad I got one, the games load way quicker!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We may have a slight bias, but we agree, your new Xbox Series X Console is the best system we've ever debuted! From enhanced graphics capabilities, to optimized computing power and near-instant load times, your new console can handle it all. We're happy to be a solution for you in this next-generation gaming environment! Thank you for sharing your feedback with us, we appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got a Series X with Best Buy as I refuse to support scalpers. I love the new controller d-pad. The new hard drive loads my games up so fast also which is great. I also like that Microsoft lets you use older accessories so I didn’t have to buy a new remote or controller as I already had these from last gen. Get one when you can and you won’t regret it. Just don’t buy them from scalpers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs hot but the performance is amazing. Also, instant on is super way faster than PS5

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a few minutes to outline your experience for us. We couldn't be happier to hear you are enjoying your new Xbox Series X Console, and the Quick Resume functionality we've built in. We're sorry that you've found your device to run hot, and think we can help. Below is our link to a helpful guide on how to ventilate and position your unit for maximum performance. Find all you need to solve the issue, here: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blazing speed and Graphics. This Console is a jump in the future

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gaming console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after a week it was easy to set up. It’s fast and the graphics are beautiful. Added all my streaming services to it and enjoying the 4K graphics on my favorite movies and shows too. Side note you must have 4K TV fo truly enjoy it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Xbox to date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is incredible. I had a Series S prior to purchasing this upgrade. What a beautiful piece of machinery. It was so smoothly, allowed me to ditch my old Blu-ray player, and stream without challenge. Very glad I decided to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down one of my favorite consoles that I have bought and have played on, only downside is the lack of storage expansion options due to needing an ssd, I mean don’t get me wrong 1tb is nice and all but with how big games are getting it can be rough sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console with terrific games and support.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is great. UI is very fluid and is easy for a beginner or non-gamer to navigate. Huge improvements over the previous Xbox. I mainly play F1 racing, Madden, and now Starfield. All games look and run great. Also seems to operate much quiter than the Xbox One.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bees knees

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast start up. Performance stays consistent. Cant even hear the thing on the desk. Peacful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Best Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No introduction necessary. Working perfectly well. Fastest ever.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games load sooo much faster. Quick resume feature is almost worth the price of admission.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox series X !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit!!! It works well, no issues, just don’t put in on the carpet! Fast fast fast!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Charles,

      We are so happy to hear that you are enjoying the Xbox Series X and how fast it is. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft