4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37062 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 37,062 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has ran flawlessly and is much faster than the xbox one which makes online gaming much more enjoyable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent console.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, game pass ultimate makes this device amazing. Only minor gripe is the main menu is 1080p non-HDR so the T.V. switches between HDR and non-HDR modes every time I go from a game to the Xbox main menu and vice versa which causes a black screen on our LG HDR T.V. I prefer this for multi-platform games compared to the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick loading times. Quiet. Easy to set up with the Xbox app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect!!! I have not had any issues with it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system all around. So much better than the regular Xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping and our family enjoys the time playing games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but I'll probably still get a PS5 eventually

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full Disclosure: I have been a Playstation Fan since PS1. The Xbox Series X is my first experience with Xbox. I know there will be learning curves with a new platform, so I'm not going to how those against them. The controller is comfortable and fairly easy to transition to from PS4 (the D-Pad location has actually been the hardest part for me to get used to, I thought the stick location would have been). The system runs alright, but I get studder is some games sometimes and they aren't new even high-end or new games. I don't know if it is a problem with the Game developer's port of the game or with the Xbox. Xbox Game Pass is very well managed and worth every penny, though xCloud gaming leaves a lot to be desired, especially when compared to Stadia's performance. What I dislike the most about Xbox Series X is the UI. It is difficult to manage and organize things. Finding the settings or even Apps I need can be a challenge. You can organize games and apps into Groups, which helps, but the interface just isn't that user friendly. Considering Microsoft keeps making Windows more User Friendly, I expected more ease of use out of the Xbox UI. I don't like their proprietary storage that is outrageously priced, which is why I went with the X instead of the S. If I bought a 1TB storage stick for the S, it would then had spent as buying the Series X. The availability of Xbox is one of the main reasons I gave them a try. While I don't regret my purchase, I'm still not completely sold on the Xbox ecosystem. When PS5s become more readily available, I'll probably get one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great System!!! Kids Love it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first, however, the system runs at 120 fps which is very noticeable from previous versions at 60 fps. Call of Duty runs great as well as several other games, I'm excited to see more extensive titles for this system in the future. Although this system will set you back 500+ dollars I think it is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Console performs up to its capability and is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Awesome console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is back! The graphics and load rate are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Almost perfect console.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4.6/5 works great. Game pass is amazing. The processing speed and graphics are amazing. Download speeds as a are phenomenal. Im able to get 200mbps on wifo, and over 500 with a wired connection. The only flaw is the controller takes batteries. Can be solved byba battery pack.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Big Improvement

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending way too long trying to hunt one down, initially was skeptical of the improvements I’d notice in gameplay and optimized games. However the Series X shocked me with how night and day the changes felt and looked, and definitely made me realize why the price tag seemed a bit steep for a new console. But overall, 100% worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you were able to get your hands on one! And, excited to know that the performance and experience met or exceeded the expectations that you had. We're proud of the package we've put together in your new Xbox Series X Console, and are thrilled to have you along for the ride as we move into the exciting world of next-generation gaming. Thank you for sharing your thoughts! We appreciate it, and are happy to have you on Team Xbox.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox series X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the graphics and speed of the new console. Great look also

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my sons birthday. Huge upgrade from Xbox One. Graphics are much improved. Start up time has increased. It works well on a monitor. I wouldn’t recommend on a TV you’re missing out on benefits.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Loved the graphics and the speed that it outputs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one for the new halo , runs smoothly in 4K along with all the game pass games I’ve tried .only complaint is there arnt any games made solely for the s and x so only a few feel like there attempting to use the consoles capabilities. Also allows for Dolby vision and atmos on media which can save you on a receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    What gaming system should be like.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just an amazing system. The issue I had with the previous generation was the load times in the game. Just waiting and waiting. This system is what gaming is about. Great on speed and graphics. Hopefully this system, with the ability to play the games on so many devices, helps Microsoft get ahead in the "console war". My system runs cool and silent.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Lots of storage, graphics look good. Very fun.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astonishing console taking your gaming experience to the next level, with such speeds and gaming enchantments that this console has now in day accomplished.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product! Outstanding Customer Service! Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Best Buy Tustin delivered great service. Good product and ease of purchase were the reasons why I always purchase from Best Buy. Thank you!

    I would recommend this to a friend