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Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37062 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 415 Showing 8,281-8,300 of 37,062 reviews
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no problems with it so far. Lack of games would be the only negative, but the new consoles have only been out for a few months, so I wasn't expecting a ton of exclusives to come out immediately. Game Pass is definitely the biggest plus. I had to beat a bunch of bots/scalpers to get one, which is the biggest plus in my book!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you were able to get your hands on one for yourself, and even happier you've paired your new Xbox Series X Console with Xbox Game Pass Ultimate! It truly is the best duo in all of gaming, and we're thrilled you are taking full advantage of your setup's capabilities. Thank you for taking a few minutes to share your experience with the community! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast is the best Xbox to date. Zero load times and 120 FPS

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    I really like my Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics. Quick and easy to use. Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent gaming machine amazing graphics and fast load times

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    sweet console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great console, super fast. The console is very heavy though.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man i love this thing! Blazing fast load times, crisp 4k with hdr and skyrim finally running at a smooth 60? Yes please. I was on board with ps4 last gen but am so happy i went xbox this time, game pass is amazing and the games on the horizon look killer! I know it's a struggle to get these still but if you get the chance take it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted to hear you are loving your new Xbox Series X Console, and the next-generation gaming experience it hosts. From near-instant load times, to the added Quick Resume functionality and enhanced graphics capabilities, your new console is a real powerhouse, and we're thrilled you are enjoying your time with it. And, when paired with Xbox Game Pass Ultimate, it is truly unstoppable. Thank you for sharing your thoughts! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    X BOX X/S series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and customer service thank you again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great, super fast, isn't loud, looks great too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was really impressed with the speed and graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a surprise purchase for my son for Christmas. Thankfully we got it and were able to also because his Xbox one quit working before Christmas. Made his day and that’s what it’s all about! ♥️ Size is good and actual design works well for his room set up. East set up and play. We had it set up in Matter of mins and he was up and playing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome next gen system. Graphics and speed really improved!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts. We are glad you're enjoying the speed and graphics on the Xbox Series X. We hope you have fun with it!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I want it to! Plays games fast and look great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    its great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good product and the gaming is awesome! Extremely happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really enjoying my XBox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Series X for about 3 weeks as of the writing of this review. I'm really enjoying it. Setup was easy through the app on my iPhone. The console is surprisingly heavy, but the box it comes it is well designed and pretty nice if you're going to take it traveling at all. The controller feels better than the original xbox one controllers, more solid (though I'm not a huge fan of the share button, but it makes it easy to distinguish it between my other black controllers). The quality upgrade in games from running on my OG XBox One is pretty incredible. Seeing games actually running 60FPS & in 4K. Very pretty. The time it takes to load a game is just incredible. I was used to sitting and browsing on my phone while waiting for Madden to load, but now, it's up and running near instantly (especially when going into an actual game, there's still the loading at the beginning). The kicker of this is GamePass...if you get a new MS console, you HAVE to get GamePass. The quantity & quality of games on there is amazing and the fact there are serveral that have already been enhanced for Series S/X is pretty incredible. Now, if only I could find more hours in the day to actually play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Overall, the product is fast and awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it !! So much !!! Got it for my son and we both love this gaming system

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox series X its amazing super fast and definitely work the upgrade from the original Xbox one

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Best console yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you can find one! Best graphics! Best console yet!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Smooth & Powerful Gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very fortunate to be able to get my hands on this outstanding console. This thing is a beast and I’m loving all my Xbox games in higher frame rates and fidelity. The Series X has speed, power, and a familiar menu system. The 4K blu ray player works fine, and seems to be the same as the One X. The future looks bright for next-gen gaming.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Braeden,

      We are so happy to hear that you're a fan of the Xbox Series X. We hope the speed and power continue to impress. Thank you for sharing your thoughts!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Havent bought an xbox since 360 but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very.. very reliable. I love the xbox to be honest. The box is kinda like a pc tower but I still like the design I have my sideways laying down. The interface and ecosystem is really the best part. All these games I can play for a not too expensive value. Has really good features and looks beautiful with the right setup. Thank u xbox team :)

    I would recommend this to a friend