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Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37059 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 440 Showing 8,781-8,800 of 37,059 reviews
  • Pros mentioned:
    Load times

    Rated 4 out of 5 stars

    Great piece of hardware. Boxed nicely

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid device, packaged well and very nicely. Honestly a much better unboxing experience than the PlayStation 5. Comes with everything you need, Microsoft allows for very easy setup and days transfer using their Xbox app to retain all of your settings. Built solid and looks great, can get up and running very quickly. Load times are great even compared to the Xbox One X. Game pass makes sense an awesome device. Docked a star because of idle issues I was having. Whenever my Xbox went into idle it would hard crash the device. Have to physically turn on the power from the Xbox to get it started again. Decided to make a claim against warranty via Microsoft to fix this issue.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Amazing console!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The load times on the Series X are super quick. Game Pass is the best deal in gaming right now with many great games to play. The media functionality makes this one of the most-used items in my house!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I LOVE THIS XBOX!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super lucky when I purchased the Xbox on Nov 10, 2020 on best buy website. Sorry took me this long to write a review. I was worried on that day as scalpers were bulk buying them all. The console is awesome. Fast, detail pictures and the respond time to load a game is super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased that I bought this console. I cannot wait for Starfield. The series x is definitely worth buying if you’re into console gaming. I haven’t had any problems with it at all. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely Worth It

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical of the worth of the newer consoles, but after getting one it blows the previous generation out of the water. Loading times are almost nonexistent and the performance is incredibly smooth!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Xbox review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is amazing, graphics, ease to use and faster loading times are all worth it. Also does good with maintaining a higher refresh rate as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy Christmas Shopping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smooth experience on Black Friday. Best Buy allowed me to purchase 2 Game consoles and make affordable payments. My children will have a great time . Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this everyday! It is a super awesome console and we enjoy it a lot. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Joe

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with game console. Works great and efficiency.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A good investment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best xbox I've played on yet. Run it s lot in the last 6 months and it hadnt slowed down a bit. Never crashed even with higher processing games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bunch of fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had countless hours of fun playing alongside my girlfriend. I got hers for her birthday, and it still looks new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product! Love it! Really love playing games in the Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new console runs so well! I am very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing console!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XSX is very excellent ever as I played it. It shows a very nice design on console where it can stand up or sideway. It’s very powerful indeed. Controller is pretty amazing because of grip have a nice textual area that helps you hold it very easily while you play any game. I would say two thumbs up for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Xbox review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming device. My son and I play on daily and not facing any issue related to device or controller. This is better Xbox with my previous devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    4th ine and still happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had every xbox generation since the original and this one makes me just as happy. Hopefully ill get several years of enjoyment out of this one just like the others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Good So Far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is amazing! 4K 120hz with Dolby Vision. Backwards compatible with most games on the previous consoles. 4K bluray player built into the system. The quick resume feature is really nice! Can upload a game where you left off within seconds. Can’t wait till developers take full advantage of this system!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Benny,

      We are glad to hear that you are enjoying the Xbox Series X and its awesome features! Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I bought this through All Access. Super easy and fast getting it to the store and into my hands. Loading speed is where I can see the biggest difference and the load speeds are much faster than the Xbox One X. Now all I need is a TV that does 120hz and I'll be set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great runs quite my son loves it Xbox for the win

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox is Amazing!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed and graphics of this xbox. We bought this as an early Christmas present for ourselves last year and we love it. Only down side is the storage expansion cards that you now need for the console

    I would recommend this to a friend