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Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37058 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 442 Showing 8,821-8,840 of 37,058 reviews
  • Rated 5 out of 5 stars

    Easy peasy pick-up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it took awhile to obtain at sale price (missed Black Friday) got on Cyber Monday for grandson. Must say easiest pick-up EVER of a Christmas gift. Notified, went to store, walked in, got. Less than 10 minutes total.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Series X All Access

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Xbox All Access to purchase. Best Buy was a much easier process than Target. Everything was easy to set up. I’m not a fan of the design, but it runs do much faster the the Xbox One.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox always GREAT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! I also have a PS5 and I gotta say the graphics for the same game on both consoles favor the Xbox Series X! If you don’t care about the PS exclusives than this is the better console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great console that is only going to get better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my hands on one. I own all three consoles now (PS5/Switch) and MS has upped their game this new generation. The Xbox One was one of the most disappointing consoles I have owned and MS looks to make sure they right the ship. Game Pass Ultimate is a must too. Future is looking bright!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game would definitely recommend for all ages

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. It will handle anything i throw at it. Great lineup of games on Game Pass. Still love my PS5, but glad i got thus as an alternative.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 4 out of 5 stars

    Next Gen console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New XBOX! Plays games great and faster load times as promised. Definitely add the 1tb extra storage. I think it should have came with 2tb built in. If your a fan then Definitely worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying how fast the Xbox Series X is.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    xbox FTW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox is my first, it's a little larger than I hoped, but it's amazingly powerful. After navigating the family permissions, we were able to finally get the kids reliable access. I do wish the family permission settings were a little easier and at least as much or more on the flexibility.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you have found the perfect setup for you and your family in your new Xbox Series X Console! Whether it be the available permissions filters, optimized computing power, or simply the experience overall, we're excited to know you are enjoying your sessions on your new setup. Thank you for sharing your thoughts! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A high powered console with great opportunity. Hopefully games that were developed for the Xbox One get upgrades, but overall the performance of the new Series X has been nothing but spectacular. The resume feature is amazing and most of the time I forget where I leave off from a game because I’m not used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to be a big ps guy then went pc. So i bought an xbox to add to my arsenal of gaming platforms. Works as it should and performs better than playstation imo

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this Xbox, he says it has come along way from his Xbox 360, he used to have when he first started playing

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Quality is great, size is a little too much

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to upgrade to the “refrigerator” as my kids call it and it does not disappoint. Xbox did a pretty solid job with this however the only downfall is the size, definitely not something that is easily concealed.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Way better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from xbox S to series X amd can tell a huge difference between load speed and graphic before load speed was slow and graphic on 70' tv was ok. But huge difference super impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console and game pass is amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this xbox and gamepass, there is almost endless games to play. Also the fact you can game in 4k with most games is just more bonuses.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 4 out of 5 stars

    Next gen looks promising!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is great so far, superfast load times, smooth 60fps haven't tried any 120 fps yet. Only complaints is lack of exclusives and also had a few crashes playing AC Valhalla in the beginning its gotten much better now. Also wish the home interface was designed different instead of the same old. But other than that if you're looking to getting in I would say go ahead if you really want it, the games look great and there's backward compatibility on all Xbox games. But if you're patient and don't mind the wait then I would also say wait it out until more exclusive games are released, software updates and why not maybe a price drop next year. But overall great console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and powerful console I got on sale for a great price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x 1tb

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console. Huge upgrade from my previous model. Runs smooth and performs as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine, easy to set up. Was a good price, would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox X series

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and easy process. Was able to walk in and out. The customer service team were very nice and helpful I recommend everyone to Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Xbox Series X, works great! Works way faster then my xbox One did.

    I would recommend this to a friend