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Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37057 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 447 Showing 8,921-8,940 of 37,057 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Next Gen Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New next Gen system that may be missing a few launch titles but I love the speed I’m able to play many of my current games. I’ve also gone back to a few games I picked up and just never gotten into. I wish it had optical out option. Next purchase is upgrading to an LG OLED to take advantage off all its power.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Aryl,

      We're glad that you're enjoying the faster performance and backward compatibility features of your new Xbox Series X. Investing in an OLED TV is an excellent suggestion for getting the best possible experience out of your new Xbox. Thank you for sharing your thoughts and feedback; we hope you have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console I ever owed . The console is super fast , I come from PlayStation 5 and I will never come back . This console is on another level

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    BestBuy 400 Club

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive. Juice is worth the squeeze though! Give me that $400.00 gift card best buy!! Ill even write a nice long review saying all sorts of wonderful things.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got a chance to purchase one of these. Here is a funny story for everyone. When i arrived to pickup item its said it was picked up. Go in the store the guy says oh yea thats my fault there was 2 xboxes with same last name. Come to find out he gives me this other persons xbox which i bought a warranty for my xbox under my name. At this point im like i jus got screwed out of my warranty because serial numbers wont match up. I look at the xbox and the other person was my brother lol. So i got lucky to swap it with him. Long story short best buy you need to check more thoroughly at ids thats why i made it a 4 star xbox is fantastic tho no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New look makes my wife happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep up with the times with the great new Xbox. As a gamer for many years, I appreciate how good the new Xbox looks. My wife doesn’t even mind it next to the TV, because it blends well. Super powerful gaming console and with lots of new games coming out this year, it is sure to be a star in my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from previous generation console (Xbox One). Reduced load times, especially the quick resume-capable games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never was a Xbox fan growing up but after I purchase this Xbox here I have been hook , this is my main console now for sure , great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owner of an XBox but so far I've been very happy with the purchase. I own the PS5 and is my daily system that I play BUT my family and I enjoy playing the XBox for the Gamepass. We also love that this system is easier to travel. If you have the chance to purchase, grab it!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to be a host for you and your family! No matter your playstyle or preferred title, your new Xbox Series X Console has been designed to support and feature all of the latest optimizations and enhanced gameplay available on the market toady. When combined with an Xbox Game Pass Ultimate subscription, your new setup is simply unstoppable! We're thrilled you have been enjoying your time with it. Thank you for sharing your thoughts, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft - Xbox Series X 1TB Console - Black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and fair price. I have purchased Microsoft - Xbox Series X 1TB Console - Black for my son on a black Friday deals. He loves it and its very powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from the one X. Super fast and powerful machine. I bought so I can take it with me when I travel instead of taking my gaming pc everywhere, it was too much work. Can’t wait for Starfield to come out!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get it. It works well.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this xbox for my bf and the xbox worked very well. To this day, the xbox functions great and no problem so far. My bf has been enjoying gaming very much with his buddies.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elden Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I was going to buy a PS5 but out of stock and ended up getting a X series. Still a great console playing Elding Ring over Balders Gate is still no bad decision.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Very good console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an xbox. King of consoles sold my ps5 for this and no regrets it plays super smooth, graphics are amazing, the console is quiet and easy to travel with. I love this thing

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Our new Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love it. Easy set up great graphics. Kids love it of course

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gamers are gonna game.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamers are gonna game. Works fine. Good price when purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great for gaming and streaming Netflix

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a big gamer, but according to my son, he loves this Xbox Series X. In terms of graphics on gaming, it looks very impressive. I mainly use this for streaming Netflix and Disney+, and it looks really good. The only reason why I am deducting one star is because the graphics look a little dark compared to the PS4. The settings are exactly the same, but I'm not sure why it looks so dark.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new xbox! The monthly payments fit well in my budget, with all the game from gamepass, can’t beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No problems!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Improved gaming graphics, speed & overall experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT Upgrade!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed an SSD in my Xbox One and was 'satisfied' with the improvement, albeit negligible. I picked up this Xbox Series X and am BLOWN AWAY at the speed at which it operates. Whisper quiet, immediate power on and resume in game play. Definitely a good upgrade from the last generation.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've noticed the many improvements we've made over past models! The neat-instant load times and optimized performance of your new Xbox Series X Console truly set it apart from the pack. We're thrilled you are enjoying the experience! Thank you for taking a few minutes to share your thoughts. We appreciate it, and are happy to be a valued addition to your next-generation gaming setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox Ever. Additional storage port is a much needed option. Love this machine. Add on capability is outstanding.

    I would recommend this to a friend