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Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37057 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 451 Showing 9,001-9,020 of 37,057 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sublime

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming device for your home. Can be used as an entertainment system as well

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox upgrade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son was ecstatic to get his Xbox upgrade. Was easy to setup and the graphics as well as overall gaming experience (according to him) is a definite improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox 360

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the Xbox One for almost 2 years. It's perfect! No issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it wish I had more time to Play it more great all around tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savage beet buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Cleanliness was all around the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love the Xbox series X! Best Buy customer service is great.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Very fast with great graphics and FPS.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, very fast system and game pass ultimate is hard to beat. More games to play than I know what to do with. I wish the controller was higher quality feeling though, as the ps5 controller blows this one out of the water in terms of features and the "feel" of quality in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Next gen gaming

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen gaming on another level. 120Hz and 4K. Great it can use previous Xbox controller and power cable. Load times are fast and the resume play is almost instant.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great but runs hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great and has all the newest games I want to play. It runs fast and gaming in 4k is awesome, the only downside is how hot it makes the room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The TOP DOG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is worth every penny. It looks like a box, not a sexy design but the performance is top notch. You can actually play games quickly cause the downloading is much faster than before. The UI is slick. You’ll enjoy it. Only thing I don’t like is that they abandoned Kinect. My kids and I loved it

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really know what to say. It works great. Nothing unexpected and no problems with setting up and connecting with our network. It does take up a fair amount of space.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Gaming at new level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stepped away from gaming for a few years and not touching an xbox since 360 was hot, mind blown at graphics, controls, and level of interface. Worth the money. I have the other console as well. To each is own in preference. Always said Xbox is a gaming pc boxed up to look cool. Great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Guest Experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the great service I receive every trip to this store! The environment is welcoming and the people are very informative! I love my new Xbox X series!

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Outstanding!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely outstanding!! Games look and play incredible! Load screens are almost nonexistent. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally found one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more is there to say. XBOX SERIES X! Was thrilled to finally find one after trying for almost a year. Setup was fast and easy. Looks great on TV. Sounds great. Plays great. Logged on to our account. Everything transfers. Just picked new Halo. A gaming we go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a great console! Tough to beat when coupled with Game Pass Ultimate, especially if you have a PC as well.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great expedited!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best!!! I buy all my electronics from there and then some!!!! Always great customer service also. I love my new XBox X!!! Great graphics and super cool looking!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    Worth the wait

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good so far. I don't have the right tv for it yet, but it is faster, my games load faster and the few games made for the system okay and look incredible... Worth the money to me.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Breadbox

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good console for multiplayer, it loads everything pretty fast and I haven’t had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it so much!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my old Xbox One for 5-6 years and I just needed a new one. So i went all out and bought the newest one and now I have good quality and it is a lot faster.

    I would recommend this to a friend