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Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37054 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 458 Showing 9,141-9,160 of 37,054 reviews
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    The True Next Generation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming consoles I’ve ever bought. I can play any game I want from any generation. Fast load times, 120 frames per second, 4K, truly this is a next gen console and paired up with game pass it truly is a great value. Would totally recommend this to anyone that plays video games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there, We are glad to hear that you are enjoying your Xbox Series X with its fast load times and backwards compatibility. Have a great one, Nelson Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product and the person that helped me choose this product I could never be more thankful for them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seriously impressive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a PlayStation guy, but seeing the features of this console and the future of Xbox games along with game pass made me switch over to team Xbox. I have a powerful gaming pc but often find myself buying games for this as it doesn’t really make you compromise much over a good pc.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Let us be the first to welcome you to Team Xbox! There's simply no better way to take on next-generation gaming than with your new Xbox Series X Console. We're excited to have you along for the adventure! Thank you for sharing your experience with the community. We appreciate your feedback, and are happy to have you as part of the family.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, the best decision thst I’ve made. Glad to got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it mostly to play some of my og Xbox games. Even though I can’t play them all I can play a good selection of classics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A happy customer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Xbox series X!! When I seen that Bestbuy had it in stock there was know question, I had to get one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xboxone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new upgrade. Would recommend to friends/family.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is great. It is powerful and the controller fits my hand really well, which is great since I have medical left arm and hand issues. I switched from PlayStation to Xbox strictly for the controller and my situation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Christmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    son was very happy with the updated Xbox. xxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Xbox ever.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously the best Xbox made. Very similar to PC. Although due to Covid and GPU prices the games I play on PC and my series x, they look better on my series x until I can upgrade later. Get game pass with this. You won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked up the series x the other day, and have been enjoying all the improvements over the xbox one. Super easy to transport saves and settings from old xbox. Basically all of my games from previous xboxs work here, and many with improved graphics, loading, etc. Good stuff, highly recommend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    great gaming upgrade from xbox one s

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The ssd is the new xbox’s is super fast when trying to start the console or load games compared to the old one, quick resume (keeping games open in the background to quickly go back to them) is a super helpful and need feature when playing with friends and switching from game to game, the console also displays games amazingly whether it be in 4k 120fps or in 4k 30 or 60 fps (quality preset in some games) it looks stunning, do not regret purchasing one bit and i plan to keep this console for many many years definitely worth the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So much greatness in a little box.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality console made with vision. It's easy to connect. Works lightning fast. Just the fact that this little box offers up the entire xbox experience from previous generations makes it well worth the purchase price. I'm happily enjoying my xbox series x until halo infinite comes out.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    All around great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, I’ve own all major consoles as well as pc for a few years and I can honestly say this console has surprised me the most!! In a good way. The response time with the graphics output gets you so close to the pc experience while not breaking your wallet too much.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    GET ONE AS SOON AS YOU CAN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered this console in September as an early Christmas present to myself and I'm glad I did since they are impossible to get ahold of now. I've yet to open the box (Waiting till X-MAS) but I'm sure it will be worth the wait and I'm looking forward to trying out Fallout 4 on this console.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Happy but not blown away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love the extra storage space and 4k support. I only play games like Minecraft with them and can't tell that much difference though (maybe just less lag occurring). I did have an issue with the heat that this system generates. I placed on an open shelf with my cable box that had a couple inches of clearance. The system after a few hours of playing shutdown on us. I went to the device and noticed how hot it was. I then removed it to a top shelf that had open air on top and had not further problems. So just be aware of the heat this system puts off and the possibility of overheating if you do not have good airflow.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It is great to hear that your kids are enjoying the Xbox Series X. Thank you for sharing your experience with us. We hope that your kids continue to enjoy it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Backwards Compatibility and Game Pass Monster

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about the Xbox Series X is Game Pass. If you aren't a Game Pass user then you're simply missing out on the greatest deal in gaming. Combine that with the absolute raw horsepower of the Series X and you have a gaming system that will keep you entertained till the end of time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Matt,

      Thanks for taking the time to share your thoughts. We are happy to hear that you are enjoying the power of the Xbox Series X and Game Pass. We hope it keeps you entertained till the end of time!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the wait!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been trying to get one of these for a while and hoooo boy... Hooking it up to a 2021 75" bravia at 120fps was like playing some of these games for the first time again. So much power for the price, too. Personally love the mini fridge design. Very, VERY happy with my purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're truly excited you were able to get your hands on one. The next-generation gaming experience your new Xbox Series X Console hosts is truly extraordinary, and must be seen to be believed. We're thrilled you are enjoying your time with it! Thank you for taking a few minutes to share your thoughts with the community. We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect birthday present for my husband. He loves. Fast delivery and easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love buying from best buy, they price matched the xbox series x. amazing console don’t second guess it just buy it!

    I would recommend this to a friend