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Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37045 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 468 Showing 9,341-9,360 of 37,045 reviews
  • Rated 5 out of 5 stars

    Xbox X Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Xbox X for our youngest son and we are very happy with the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mikey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Godson absolutely loved this new Xbox he received for Xmas

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it everthing he expected better than xbox one we were using best ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it, great console.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast startup, can quick resume multiple gaming titles, and just an overall great upgrade. I've gone from the original Xbox One to the Series X, so I can't speak for the quality vs the One X, but against the original console is a fantastic upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you do some research into the pros and cons of both systems, youll be more than satisfied! Ive owned playstation 4 pros and xbox ones and 360s so for me the xbox platform made the most sense

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, I have been wanting this console for a while and Best buy made sure to to check that I got a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Place To Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Xbox One lasted the expected 10-12 years and finally gave out with the white screen of death. I needed a new version and Best Buy had what I needed over every other competitor stores. Everyone was out except Best Buy. What makes have what you need In stock even better was the finance options when opening up a credit card. No money up front and no interest for one year. Best purchase!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox, what else?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have much to say, I have own all Xbox generations and they never disappoint. In this case the console is about 3x faster than the Xbone but in my honest opinion it is harder to place as it looks as a shoe box instead of looking as a videogame console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Eduardo,

      We're excited to have you as a long-time Xbox user, and couldn't be happier you've found your new Xbox Series X Console to provide the next-generation gaming experience you were after! We're thrilled you appreciate the power and performance of your new setup. We're glad it was a good investment for you! Thank you for sharing your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my kids. They love playing their games on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Xbox, but Best Buy made my purchase very easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Boom

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ever...period...no doubt about it...nimber one. If you llay anytbing else yoire second. If ya aint fsrst your last. Xbox forever. Boom

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new xbox. Had this baby( xbox) for years a best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The best next gen console to have right now

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent successor to the already excellent Xbox One X. Quick Resume, Amazing graphics, smooth frame rates, FPS boost and auto hdr for back company games, fast ssd/short loading times and of course Game Pass’ amazing value make this THE next gen console to have right now

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Duro,

      We appreciate the kind words, and are happy to hear you have noticed the improvements we've made in your new Xbox Series X Console. We took the best aspects of past models, and combined them with all of the next-generation tech, all in an effort to take our gamer's to the next level. We're thrilled to have you along for the ride! Thank you for sharing your thoughts with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Shocked

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a PlayStation fan, but can't deny that the Xbox Series X is an amazing machine. Especially, with the Game Pass having access to Day 1 Releases. That's where Microsoft shines is in the features and benefits of having the Game Pass.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the wait.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had personally been waiting for quite a long time to get my chance to purchase my own, it was well worth the wait. Lightning fast processing and the graphics it outputs are fantastic. I love my series X!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Compatibility with issues/error codes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X is good system. It is a big improvement over Xbox One. I had one problem with playing Xbox One, Bioshock The Collection. System error code popped up. After trouble shooting the issue. A system restart was all that was needed. In my Xbox 360 library of games, I have 23 games. Ten games out of 23 games were not compatible on the new Xbox series X. I would still recommend Xbox series X to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    xBox for my 16-year-old

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my teenager, he is ecstatic and said the quality of gaming has vastly improved. I like the textured controller but he is not a fan.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX ALL THE WAY

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come on now. Best console. Im always on it and its never given me a problem. Unlike my playstation

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Must see to believe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly amazing. It is hard to believe that Microsoft was able to fit so much power into such a compact package. The controller, though very similar to the original, has been modified ever so slightly to feel even more comfortable in the hand. Must buy for any video game enthusiast.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Matt,

      We are so happy to hear that you are loving the Xbox X and its awesome features. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    A whole new experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this console is so much smoother and consistent than any console I’ve had and played up until now. 120 fps and faster load times can completely change how you see a game, I would definitely recommend the series X if you can get your hands on it.

    I would recommend this to a friend