Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37045 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 470 Showing 9,381-9,400 of 37,045 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the new x-box the second they went on sale for the new years restock. Pick-up was super easy. The console itself is amazing, load screens are a thing of the past and everything looks and feels so much smoother from Halo, to 2K to Madden.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Now my 3rd series X console we have boughten for our house hold. this was for our son for xmas to update for him from the one x.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Family fun!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been so fun having the Xbox. Love it . Very nice graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox All Access through Best Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All access is such a cool program! $40 a month and you get a console and Game Pass with Xbox Live! I haven’t paid for any games yet since Game Pass has so many free ones.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Delighted

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy my games loading SO much faster than my Xbox One. I like the feel of the controller but don’t like how loud the buttons are but not a big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d you’re wondering weather to get a ps5 or Xbox series X I would for sure choose the Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A great console for your money!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new Xbox! I love even more that it’s backwards compatible and I’m able to play my Xbox One games on it. It seems to be a lot faster than the Xbox One and 360 as well. I have been well pleased and would recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a Christmas gift, he loved it. Can’t go wrong with an Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Best Console Yet

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console yet. Would love a version with more internal storage without having to shell out the cost of another console for an expansion, but it’s still a great console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Awesome for a console.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally purchased a Xbox series x. Who could find one when they came out for a fair price? I mainly play on pc. I wanted something for my living room big screen. 4k at 120 is pretty nice. Graphics are on par with pc medium settings. Some games are fun on 77" Impresive to see a somewhat low end gpu in the new gen consoles hold 4k at even 60hz

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is amazing. The the loading time is so quick and the graphics are phenomenal. It is well worth the price. It's sleek and compact and I love the fact that it doesn't use a power brick like previous xbox consoles but a regular power cord. I highly recommend this console.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A worthy upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had a few bugs on launch day as expected but most all of them have been addressed now. The speed is incredible and the quietness is a gamechanger. Whether it is worth the money is based on your financial situation. It is nothing monumental over the Xbox One, but it is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox for the win

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My partner and I were debating whether we should make such purchase, due to having the option of the PlayStation. After getting some input from Best Buy employees, we decided to make the purchase. Best decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up as described

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBox was easy to set up. This is our second one and it is super easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Console, But needs exclusive titles

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a great game console that offers Game Pass as well as a plethora of backwards compatible games from the previous generations of Xbox. The main issue with the console currently is the lack of Xbox console exclusives. If you have a PC, you already have access to Xbox titles on PC as well as PC Gamepass. It’s a good console for those that want a powerful console without having to look into PC Gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Best XBOX Console EVAR!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This this is much smaller than pictures entail also its quite the beast! Love it no complains to issues as it should be, transferring my old games from my external was painless and worked as if it was a xbox one. Definitely has the 'It just works' approach and I love it for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. My son loves it. Easy to install and use

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Dreamy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most amazing purchase I’ve made in 2020. I’ve been a gamer my whole life and the graphics, along with the smooth gameplay is absolutely amazing. Sometimes the console cut off on its own until I rotted to power input and it hasn’t happened since. Day 1 issue but I’m happy to play.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Will,

      It's fantastic to hear that Xbox Series X is your favorite purchase of 2020. We're glad that you're enjoying its enhanced graphics and gameplay, too. Thank you for sharing your thoughts; we hope you have fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Christmas buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my 17 yr old son. He has nothing negative to say. said he likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best console out

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console so much better then the series s and I love it

    I would recommend this to a friend