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Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37057 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 481 Showing 9,601-9,620 of 37,057 reviews
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Love to shop at best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love My Xbox and Best Buy has great prizes and always so easy to buy online and get curbside pickup!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great my grandchildren play on it every day so far

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics. Beware, most games require a significant amount of internet to download expansion packs and game updates. Can make it difficult to play if you have weak/limited internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Why wait ? Incinerate!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy never disappoints. I ordered online and my package was ready to pick up even before i could complete the 15 minute drive there. Xbox is an xbox is an box :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2020 Xbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new console works quickly and is great. Thank you Best Buy for helping with the bots and making it easier for regular customers to purchase this product. Also, Best Buy had it ready for pick up a day earlier from the estimate. Curbside pickup took about five minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Series X!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Series X. With gamepass I typically have more choices than I need and it works like as a great media/streaming center to boot.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Fast and superior graphics.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and superior graphics. I went from Xbox One (non X or S) to this Series X and thankfully I got a 4K TV a few weeks before this console, and the images are amazing. The loading times are reduced dramatically. So glad I was able to get it on release day at Best Buy!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox Series X! We're thrilled that you've had a chance to see how fast games load on the system, and how great they look (especially on a 4K TV). Thanks for sharing your experience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best counsel on the market. Gamepass and all the apps gives the xbox an unmatched experience for new or experienced gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console right now.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series x is without a doubt the best console currently. It has better specs than PlayStation 5 and also has 1TB hard drive compare to lesser storage on PS5. The game pass that Microsoft offers is THE best gaming subscription in existence, nothing comes close to it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Nice if you can get it, internal SSD if fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really enjoying the new console. the solid state drive makes saving/loading quite fast. the external drive with my games from the xbone made transferring my old library over as simple as connecting the USB. graphics are great. I've been enjoying cyberpunk 2077 on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves his Xbox! Exactly what we expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming console ever!!! I M beyond grateful for this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerhouse of a console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a powerhouse of a console and is comparable to my PC when running games such as Warzone. Very happy with my purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Of course my kid loves it! It’s a Xbox!!’

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kid loves it, so far so good. Praying I get my money out of it with her playing it lol

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best system so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but good things to say so far. Major upgrade last gen. Graphics improved, and UI significantly better. Having alot of fun in game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lots of fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good, solid console that works exactly as advertised. It lets me play all of my favorite games and with my friends as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and my kiddo will love getting it for Christmas. Pick up on store was super easy

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good, but not good enough.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console. But whether it was done to make it easier for those moving from the past generation, or just out of laziness, so much feels...old. The interface, the controller, it just feels last gen. That said once you get into the games, the amped up load times and graphics are absolutely noticeable. There’s a reason this is easier to get your hands on than the PS5, it’s just not as good. It’s a great system that just happens to be not as good as its competitor. If you’re a Microsoft loyalist, get it, if you want the best experience, wait it out for the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Xbox by far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Xbox Series X since released. Absolutely ZERO problems!!! Its completely quiet! Don't even know its on! Not just games are better, EVERYTHING looks and runs better. Games. Movies,etc. If u can find one I would definitely! Recommend to buy, period!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good great overall …………………………………………………………………………………………………………………..

    I would recommend this to a friend