Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37057 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 487 Showing 9,721-9,740 of 37,057 reviews
  • Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any issues at all with quick resume or even launching up a completely random game. With the correct monitor it looks amazing while playing also. I luckily haven’t had any kind of heating issues or anything of that sort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Microsoft Hardware, Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for over a month now and this is an amazing gaming console and the best one I've owned so far and I've been gaming since NES. I play with a 1440p monitor and it runs at 120 hz and is smooth as butter. Boot time is fast and you can get playing quickly. I just feel bad for those that were not able to get their hands on one who wanted a Xbox Series X. Hopefully next year Microsoft will have more in stock at retailers. You can't build a gaming PC for this price at $500 and the latest gaming PC parts at the moment are really really hard to get like the GTX 3080 or Ryzen 5000 series. It is compatible with Xbox One devices like a Turtle Beach headset and a Xbox Elite controller 2. Will sync up right a way with no issues. I play some Call of Duty Cold War and recommend turning off Ray Tracing for as it can cause some issues. Must buy for gamers that want the next gen gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBpx gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this Xbox back in December and loves the quality that it offers. It's definitely a step up to his old Xbox system.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast console!!! Turns on in less than 2 seconds!!!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovin it!!!! Glad i decided to get it when it came out instead of waiting, almost 5-6 months later and it's still unavailable. IT'S FAST!!! really fast. if you can get your hands on one of these, you'll enjoy it, I'm still trying to get me that PS5 though.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We couldn't be happier to hear you are enjoying the near-instant load times of your new Xbox Series X Console. It really is lightening fast! And, combined with its improved user interface and enhanced graphics capabilities, your new setup is truly unstoppable. Thank you for sharing your experience with us! We appreciate your feedback, and are thrilled you have found your new console to be a beneficial addition to your next-generation gaming configuration.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    New Xbox X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game play. Sharp graphics and fast speed. Seamless setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This generation of consoles is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This generation of consoles is amazing. This with game pass and your set. Also the performance features that are being added consistently is great. No exclusives though but if you need one system and don't care about "PS5" exclusives then get this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best price in Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Xbox for my son. Its amazing and the price was excellent. Tks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it loads so fast so you can play a game in minutes. I with the saves were longer ago to back out of thing that you cannot win.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A-

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive honestly a lot closer in grade and I felt the previous counselors were PlayStation wins by here but not much check this thing out you won’t regret it if you have to settle for it it won’t feel so bad once you’re sitting on the couch

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the $

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so GREAT! Lucked into this, somebody ordered it and cancelled their order. Got a call and asked if I was still looking for one. A little luck never hurts. Next gen Series X is beautiful, both the physical form and the gameplay/graphics. Worth the $

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Truly lucky! We're happy you were able to get your hands on one, and ever more excited to know you are enjoying the next-generation capabilities of your new Xbox Series X Console! There's a ton of power packed into your new setup, and we're thrilled you have found it to suit your needs as a gamer. Thank you for sharing your experience! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned the newest Xbox and I am so grateful I am able to own a Series X. I’m not a hardcore gamer but I love this system.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great console. Xbox Gamepass is cool!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't messed with Xbox much since Xbox 360, but this console is amazing even still a few years later. My wife loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great system, get an expansion card

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system runs smooth and fast!! A huge upgrade from my xbox one s!! P.S get a storage expansion whenever you can cause it won't be enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX SERIES X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome gaming system. You could use third party accessories or Microsoft accessories. When you decide to add GAMEPASS ULITMATE it get so much better. No one gaming system is better than the other.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Don't let the minimalist design fool

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the minimalist design! Don't let the minimalist design fool you though, the latest refresh from Microsoft is a beast. Load times are lightning fast. Add the great deal of Game Pass and you have hours and hours of fun. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power matched with Game pass makes it great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series X is a great system and if you pair it with the game pass you have access to a wide range of games to play with the system.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Microsoft FTW!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great next-gen console but runs HOT so beware. My TV cabinet only allows me to setup my Xbox horizontally and I had to place it on a shelf all alone as it was heating up other items around it. Excited to see what game developers can give us with this new tech!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your experience with your new Xbox Series X. If it seems like your console is overheating, we recommend making sure that it is placed in a well-ventilated spot with 4-6 inches of clearance around it and that its vents are unobstructed. We hope you have a lot of fun with Xbox!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox is the best

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend. He absolutely loves it. Quality is great,great graphics and great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Xbox and the ease of which it was to hook up. No complaints on product or delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOXXING

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XBOX ROCKS FOR EVER EVER EVER, NO COMPETITION AT ALL !!!!!!!

    I would recommend this to a friend