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Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37057 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 489 Showing 9,761-9,780 of 37,057 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly didn’t think I would see a difference between Xbox one x and the series x but oh I was wrong. The game GTA5 looks amazing, having Dolby atmos with dts x with a compatible AVR is incredible. No regrets at all!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to wait a while for this unit hut was worth the wait, fast speeds when opening games downside most games are not adapted for the quick resume so kind of useless but loading games compared to the last gen is way faster.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been great, much faster than older system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Next Gen Sytem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, powerful. Runs my newer and older Xbox games like butter. Get this over the PS5! Xbox is continuing to get new titles, with all their new ip. Cheaper than a PC, and pretty much the same experience, if you like to use a controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey John,

      We're thrilled you think your new Xbox Series X Console stands up to the competition! We're proud of the behemoth of a gaming machine we've put together in your new setup, and couldn't be happier you are enjoying the backward compatibility it offers. There's truly no better system out there! We're glad you love it. Thank you for sharing your feedback! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my nephew though he already has a PS5. He’s more of an Xbox gamer. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, switch due to wifi issues with the PS5. Never experienced any issues with the Xbox series X

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best xbox so far!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance for gaming and 4k tv shows and movies. I have two of these- one for me and one for my wife!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly best game console ever really love all the game options and the fact people can’t hear you without a headset lol kinda comes in handy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just What I Was Looking For

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great console for Xbox! I owned the 4K One X prior to getting this one. A great upgrade with noticeable differences in performance!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this so much faster then the Xbox one who many more features and runs 120fps 4k no problem and you never even hear it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its super fast compared to my one x . Everything is definitly looking more touched up. i have not had no issues yet but i just got it . I am happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 4 out of 5 stars

    Great console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console, great design and very performant.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rekindled my love of video games, I was unaware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woah man, this console is amazing. It rekindled my love of video games, and I was just hooking it up for my son. I haven’t had this much fun since Super Mario Sunshine. That’s how old and out of whack I am to mix game makers. Still, I stand my comment, amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No problems.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, no issues with pickup. Helpfull staff and well organized store. It would be nice if it came with 2 controllers but Best Buy can’t really change that.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Definitely any upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instant on feature is awesome. I can go from turning on the console to playing a game in about 5 seconds. It will be great when the next generation games come out but this console makes load times almost non existent and the graphics are definitely improved.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Right choice for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been always a fan of PS but with new gen decided to go for x series and wasn’t disappointed. Quick start up, no lags and did I mention quick start up. Game pass has been excellent and I am still downloading & trying new games. Overall glad about the choice made.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Xbox is awesome,i like the soild black color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gamers

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kiddos love it runs great and also has decent storage great buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend and he loves it more than me lol. Overall, worth the purchase

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good graphics a quality. Has not overheated or froze up

    I would recommend this to a friend