Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37059 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 495 Showing 9,881-9,900 of 37,059 reviews
  • Rated 5 out of 5 stars

    Great gaming system

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything! Great system! Keeps large amount of data!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    XBOX

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Cant get enough of it. If you can totally upgrade to next/current gen. Whatever it takes it’s worth ut

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Holiday gift a success!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son as a holiday gift. He said it's super fast and enjoyed using the console during his break from school.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series YES!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know people don’t want to hear this but if you can’t get a PS5, grab an XBX!! This is a great alternative. They may not share same first party titles but their games will absolutely keep you entertained. Your gamer won’t regret this powerful gaming console!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Finalllllyyyy!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got one. No other store makes it as easy as bestbuy does. Every other store lets their consoles go to bots who resell them. BestBuy does a great job insuring regular people can get one. As for the console, it is everything I expected and more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Never disappoints.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is A plus. Was for my teenage son. He is very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBox

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby loves it ❤️ sometimes I rethink why I bought it since I have to call him several times to get OFF lol

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Home run console

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is amazing. We have such a large library of games now, and it runs very fast, cool, and the most visually stunning games. Pretty much a must have for any serious gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX SERIES X

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, what do you expect? It's next-gen. The console itself to begin with looks like some type of alien object that's casually placed in your living room. The controller is fantastic, much bigger so it can grip in my hands properly now. I always liked the PS4 controller but now holding this I can see how much less of a controller it is compared to the PS5's. Lastly, you honestly won't get the full next-gen experience​ until HDMI 2.1 4k monitors come out that runs over 120hz. So if money is a little tight I​ would wait till it dies down. Not worth paying over retail for this console. So if you were thinking of buying it from those scalpers don't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gifted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Birthday/Christmas gift to my husband and he loved it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved this as his birthday gift! It worked great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xboxone x

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job bestbuy im satisfied 100% with my xbox one X

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great performance and runs all my games smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Kid prefers it over the PS5

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I got this, the PS5 collects dust. My son can play whatever he wants and we grab any grab any game he asks for that we don't already have, but he hasn't played it once since we picked this up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Customer Service

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it order on the bestbuy app. Picked it up within minutes. Great customer fast service. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great machine.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of power. Great graphics. Like the disc drive so I can still play my old games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox to the moon

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for the SSD alone. I never played my Xbox One X because I couldn't stand the long load times. I thought about modding it with an SSD but realized I could sell it and pick this up for a little more. The extra firepower is also great on my 4k.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chad,

      The near-instant load times of your new Xbox Series X Console are truly remarkable, and a sure sign of next-generation gaming capabilities. We're thrilled you are enjoying your experience, and that you've found your new system to be a beneficial addition to your setup. Thank you for taking a few minutes to share your thoughts with the community! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best console for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course this a good console. Buy one today! Woo woo

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Product and Worth Every Penny

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this system on launch day, and man has it been incredible! The graphics are top-notch, smooth 60fps on almost every game, and excellent heat dissipation too! A must-have for anyone that is serious about gaming and wants the best on the console market.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gaming at its best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my doubts about buying this new xbox X because i am one of those people who think its just the same thing but a slight different but wow i am amazed at the high speed this downloads game and the hypermotion on all games.

    I would recommend this to a friend