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Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37061 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 499 Showing 9,961-9,980 of 37,061 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A next gen masterpiece

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Game Pass Ultimate Xbox becomes the best next gen choice for parents wanting to get a system for their kids. Fantastic graphics a growing library both in number and quality maxes the Xbox a true next gen device worth purchasing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The combination of your new Xbox Series X Console and an Xbox Game Pass Ultimate subscription may just be the most powerful duo in all of gaming today. There's no other next-generation experience quite like it! We're thrilled you've found it to be a good fit for you and your family. Thank you for sharing your story! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was lucky enough to get this preordered immediately when first announced. Have been playing it more than my PS5. Just had more functionality and games I preferred. Runs hot though. Will easily help heat your space in the winter.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads everything extremely fast. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grandson happiness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson is having a blast with his new console, we are so happy to see him happy and content

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Nothing. Wrong. Would. Recommend. It to evb

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A thing of beauty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had waited for over a year for the console and it does not disappoint let me tell you. I got it in December and from there on it has been a powerhouse, a machine some say. 10/10 worth the wait and worth the 499.99

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You rock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so awesome. My daughter loves this console. Best Buy is the way to go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best console I’ve ever purchased the people at Best Buy helped me so much I’m so appreciative now my kid gets to enjoy his

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Awesome, night and day from the 1x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything from top to bottom has been updated load times Are so fast, no more getting up and making lunch waiting for a game to load. Although I do wish there were more games to show off next Gen. Features like ray tracing. Nevertheless great Console!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft finally redeemed themselves

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent console. I was really skeptical about it when this and the PS5 were first announced. Thinking Xbox would have just another console gathering dust in my theatre room, as the Xb1 and Xb1x did. But with GamePass, and a revamped interface, this console is a serious contender for MVP. I have no doubt that PS4 won the last generation round, though I'd give the generation before that to the Xbox 360 over the PS3. I'm impressed with what Microsoft has pulled together here. The only major down side is Xbox STILL can't push out a console with rechargeable batteries. C'mon... that's an easy one. A minor down side is the initialization of the system had some timeout and connectivity issues for me (video on YT). Mainly in getting the updates installed and my MSFT account synced. But it's worked great once I got through that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system was for my son. He is really enjoying I’m the console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox and its gamepass is top notch. Games are plentiful and its way better than the PS5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dashes, and I haven't had any issues. Super easy transition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is exactly what I wanted and the service was quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Gaming Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console. I have always been an advid gamer towards the Xbox community so once I got this product I was in love with it from the start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box - Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to save money and went for an 'open box'. The condition was pristine...very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console. Went from Xbox x to pc and continue with that. But a great console for secondary use or a different location

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good performance

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of Xbox. Was waiting to get enough to buy one of these. I plan on getting one for my best friend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just disappointed because they dropped the price lower and wouldn’t price match as stated in their policy. Amazing console though.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Amazing item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Works as intended, loads games basically instantly. Controller is smooth, csnt go wrong with this purchase.

    I would recommend this to a friend