Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37061 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 37,061 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new xbox. It was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. The kids love it. Take turns playing and competing against each other.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox One (1 terabyte storage)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Product. I like using console and have no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game system highly recommend..good for kids and adults

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this was not easy but it was worth the wait! The load times on this is so quick I really appreciate not waiting a century to load in a game. There aren't alot of next-gen games out yet, but when they do release it will be an amazing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a PlayStation guy first of all but I love the Xbox controller and I would highly recommend it I also love forza motor sports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox for all

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One family of consoles remain some of the best pieces of multimedia hardware on the market, and while there's a lack of exclusive games, Xbox Game Pass is a fantastic service that makes up for that disappointment

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for Xmas and my son loves it! Love the vertical design as it’s great for space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X Rocks!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to wait a few weeks before reviewing, Xbox series X is hands down leading the way for the new nex gen consoles, i also have the ps5,which comparing them, Im xbox all the way.If you get lucky to snag one, its well worth the wait.!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to have you along for the ride! Your new Xbox Series X Console is a truly powerful next-generation gaming machine, complete with all of the functionality and features you've come to expect. We're thrilled you think we stand up to the competition in delivering a quality gaming experience. Thank you for sharing your feedback with the community! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally could afford to get it, I was not disappointed, amazing graphics and makes having game pass great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to secure one when Best Buy did a drop right before Christmas. I had tried for weeks to get a PS5, and managed to get one of these on the first try. I must say, it was a happy mistake because I am now fully in on XBox and love the new console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great next gen system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solid console.Coming out of the box it’s heavier than it looks. I know the hype is with the PS5 but this is great console as well. The loading times are fast and with the storage it’s easy to store your games. I defiantly would recommend this

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Daniel,

      Thank you for sharing your insights with us! We appreciate the kind words, and are excited to learn you are enjoying the optimized functionality and speed of your new Xbox Series X Console. We appreciate your recommendation! To further amplify your gaming experience, we suggest pairing your console with Xbox Game Pass Ultimate, gaining you access to more than 300 of the latest and greatest in gaming titles from across all genres instantly: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    X Box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves it. It was a Christmas gift. He also got a TV a Roku of both of them plays with it every day after school.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox X amazing!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing unit. Loved the look and the performance. Xbox is really one of my go to platforms for vide games

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad Microsoft released this console. While it is still very difficult to find in the stores, it's an excellent console. It's also great that Microsoft isn't increasing the price like Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console. Huge improvement over our old one.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system great speak controller a little smaller and smooth. Fast power up and expansion card is awesome easy to ise

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox certainly brings the power

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a bit heavy but ao far playing games at high quality resolution with fast speeds of UI and game launching is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Console is amazing!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommend this console to future buyers. Works amazing and the set up was so easy. It’s a nice Christmas gift for the guys too

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Series X - Great!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lovely console with plenty of fun to be had. As a racing fan, playing Forza and having it look so crisp on the Series X is so great

    I would recommend this to a friend