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Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37063 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 516 Showing 10,301-10,320 of 37,063 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best next gen console out there!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW, what can I say? It’s a lot better than I expected and to be honest I find myself playing my Xbox series X more often than my PS5. It’s extremely fast and I love the upgrade. The best Xbox ever and probably a little better than the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an Xbox man, the Xbox console is nice, quiet & smooth & the games do load quicker. They out did themselves with the new Xbox Series X.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great System!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing was a breeze and I’m glad that bestbuy did it right with preventing Bots. Upgraded from the Xbox One and there is obviously an increase in graphics with the availability to further improve with a better TV. Totally worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enjoyed hours of fun with family and friends with tons of storage.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, super powerful and lightening fast booting. Love the multi in game resume. Runs a little hot sometimes but just place it in open area and perfectly fine. All series X games, xbox one games, and xbox 360 games run perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand New Xbox Series X. Quick and easy process picking up in store. No issues since I've had it (couple months now)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Price was great last one I had was x box 360 this thing is great!!!!!! Very fast I have no problems with it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    great console, crashes randomly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems like everyone is having the same issue with the console randomly shutting down and crashing, I have only experienced this while playing the new call of duty. controller is smaller and feels cheap plasticky, have been using my old xbox x and waiting for bugs and patches for this to be fixed before i brick my xbox, have the warranty with best buy tho, not much of a difference in the old x and series x if you dont have 2.1 hdmi, cool design, improved graphics, expected some bugs in first shipment as all new gen consoles have

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally have a next gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs great! Was handled with care by Bust Buy! Definitely excited to finally get my hands on a next gen console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually do not know alot about this but my grandson loves it. I originally purchased for my husband but my daughter was looking for one for a gift so she bought it instead. I am definitely going to get my husband one when I can find it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using it and going strong. My daily driver :-)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This xbox is awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this product. It is so much faster than his previous system. He said that when the system times out because of inactivity that he does have to reboot the system instead of going back to the home screen for games though.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to be a part of your son's next-generation gaming experience! Thank you for taking some time to outline your experience for us. We're sorry you've found there to be an issue with timing out, and we think we can help. The link below hosts our collection of helpful how-to guides and troubleshooting techniques for wading through game issues. Find all you need to get back to gaming, here: https://support.xbox.com/en-US/help/games-apps/troubleshooting/game-issues-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty sexy. I was impressed with the way they boxed up the system. Very smooth and sexy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase as now my son has his own device to play on

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition and perform, even it was open box it looks and works perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impulse buy. Im a sony guy but i have to give it to xbox they did great on this console. I used my best buy card. So im paying about $41 a month for 12 months after using my rewad points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It does not take up a lot of space, it is quite, and has a lot of storage (over 800 gigs). If more storage is needed you can buy an external hard drive with 3.0 USB capabilities. Game pass ultimate is a must with this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift for a friend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a gift for a friend! They loved this when they opened it up. Hard to fight the resellers but it all worked oyr

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome next-gen console. Not happy about the design of the system itself, but specs within the Xbox Series X are great! Would recommend another hard drive if you are into digital downloading. You will eventually fill up your space quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product I’ve had it for many years and would have no issue buying again!

    I would recommend this to a friend