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Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37064 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 517 Showing 10,321-10,340 of 37,064 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product I’ve had it for many years and would have no issue buying again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid Upgrade! Pair with an OLED and WOW!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Series X. A nice upgrade from the XBOX One, and plenty of power. Also a great 4K blu-ray player. I highly recommend pairing this with a great OLED display to really experience the leap over last gen, as it doesn’t get much better.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Perfect Xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter xbox to get into gaming. Does not have any issues with overheating and gameplay is excellent. Would recommend 100%

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to say the the new features on this console are incredibly. Load times are impressive plus the resume play is awesome in my book. And the opening of the box is very premium, Apple iPhone like!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation guy made the jump to xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed it when it was on sale for 349 right before Xmas. It was ready curbside when promised. I was previously a PlayStation gamer but transitioned to pc gaming the last few years. With the purchase of this console my Microsoft store game purchases and game pass made it possible to play my pc purchases. Best Buy, I’m rooting for you, especially your brick and mortars…if the price is the same as Amazon, I’ll order and head your way. Thank you for price matching as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product according to the demand

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant say I have ever personally used this product, but my husband is very happy with it and plays for many hours every day. Considering the high demand still out there for a new one of these, I am assuming its a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the wait.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my teenager son who prefers xbox over playstation. Im surprised he able to make high honor roll in high school because he's always playing this game. I haven't play it yet but he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Xbox especially with the Game Pass subscription

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Big improvement, if you can find one

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously this is a big leap forward compared to the one. There is no reason not to buy one if you get the chance and have been looking for it. Only real complaints are the lack of games for it yet, but that should change soon.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Thomas,

      We're happy you love it! Thank you for taking a few minutes to share your thoughts, we appreciate it. If you are looking to build out your catalog a bit more, there's no better companion for your new Xbox Series X Console than an Xbox Game Pass Ultimate subscription. Gain instant access to hundreds of titles, collected from across all genres of gameplay. Find all you need to take your sessions to the next level, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox all the way

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to have PC because Xbox series X all you need, excellent graphics and beats the price of desktop computer, highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox is back

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console hands down, can't wait to upgrade to the 2tb Special Edition this Holiday

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pro gamer move

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little spendy but not as much as pc gaming. Love the smooth graphics and fast load times. Xbox game pass is the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    X Box Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new X Box Series X has worked great, so far. No complaints. Locker pickup was super easy and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second console I've ever purchased next to the PS5. Both consoles are buttery smooth. The xbox is excellent because of the exclusives offered. The included controller feels nice in your hands. Cant wait until they add haptic feedback!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Purchase Ive made at Best Buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console loved it i really enjoy the graphics and the sleek look to it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best purchases from bestbuy, and they even made sure the box wasn’t damaged and brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hardware. I know next gen consoles are hard to get but buy from Best Buy. Easy to pick up. Xbox Series X has been great, I have updated my games easily, and game pass is awesome. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Very easy setup, runs quiet, barely can read the tip on the Assassin's Creed loading screen. I love he new D pad on the controller as well as the texture. Console feels solid and well worth the money. Great system all around.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Michael,

      We're glad that your new Xbox Series X was easy to set up and start using. It's great to hear that games load lighting fast and quietly, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally got my Xbox Series X

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got an Xbox series X. This has been a long time coming. I couldn't be happier with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console was difficult to get but was well worth it. The SSD is absurdly fast you can literally restart the console and load into a game within a minute. It is also extremely quiet. The console is honesty amazing.

    I would recommend this to a friend