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Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37084 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, amazing graphics, and impressive speed, including fast load times. They also appreciate its ease of use, quiet operation, ample storage, and useful features like Quick Resume and Game Pass. However, some customers have noted its larger size and higher price as potential drawbacks. Limited availability was also a concern, though many users found the console performed well without issues like overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 584 Showing 11,661-11,680 of 37,084 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best console that I have played on. Definitely worth buying for you or a gamer you know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves that we upgraded from Xbox one series and the storage this one has to offer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The new Xbox at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero complaints. Best buy got us exactly what we wanted with zero wait and best price around.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No debate, simply the best!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can find it in stock, do not hesitate to buy. This system is better than an average pc and much cheaper. Console is fast and produces the best picture in the business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Out with the old...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just use this thing for old Sonic games and LEGO HP games. It does the job. Easy interface for scrolling between my streaming apps (ok I use it for like 3 things). We had the old XBOX for around 15 years and it's served us very well. Will be a shame to see it go.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Definitely my favorite console this go around.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I ever made run so much better than the Xbox One love playing all the new titles Grand

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox X happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after trying for several weeks to purchase this I found it on Best Buy so happy to finally find one. Very nice design so much more pleasing than the older versions. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    An Amazing System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally able to get a hold of next gen system and it was worth the wait. So many great games on gamepass, and my xbox one and 360 games look like completely different games on this system

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The backward compatibility of your new Xbox Series X Console is an overlooked feature! Not only does your new setup optimize the current and latest titles, it revitalizes your favorites from the past, and completely transforms the experience for next-generation. We're thrilled you are loving its capabilities! Thank you for taking a few minutes to share your thoughts with the community. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product as always from Xbox, faster processing

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Bought as gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally don't play video games but I bought this video game for my stepson and is constantly looks like it has great graphics and lots of memory

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best Xbox ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best system to ever come out. This is hands down better than anything Sony has ever made. Superior to PlayStation 5 in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love me some Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the Series X already since launch and this new purchase was for my friend who’s been trying to get it. Now he can join in the Game Pass universe. Love this console!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system. Xbox has come a long ways and best buy made the ordering and pickup process seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Xbox is at a date so I had to get a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best XBox Series Yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on this xbox series x are much better. It's awesome! Love all the xboxes, but these graphics are worth it. The only problems was getting to purchase one. Took quite awhile. Worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, highly recommend! Great picture, and plenty of storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bonding time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is how I stay bonded to my adult son. He lives on his own and works a different shift so it is difficult to do much together, except GAME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next gen beast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the xbox you want. 4k gaming, disk drive for your older games, 1tb hard drive to fit more games. Very easy to transfer games from an older xbox, just move them to an external drive and plug it in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One happy kid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this console for my son for Christmas. Was surprised to find it in stock before Christmas but it was restocked. My son loves it and I didn't have to leave out my car to get it. Curbside lol

    I would recommend this to a friend