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Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37084 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, amazing graphics, and impressive speed, including fast load times. They also appreciate its ease of use, quiet operation, ample storage, and useful features like Quick Resume and Game Pass. However, some customers have noted its larger size and higher price as potential drawbacks. Limited availability was also a concern, though many users found the console performed well without issues like overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 587 Showing 11,721-11,740 of 37,084 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    FPS Boosts & Free Game Upgrades

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far: inferface is clean and snappy, quick resume and fps boost to existing games is incredible,and previous games I've purchased have free Series X upgrades. Highly recommended!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to receive your recommendation! We've packed a ton of power and performance into your new Xbox Series X Console, and couldn't be happier to know you are enjoying the optimized user interface and graphic enhancements it features. Thank you for taking a few minutes to share your thoughts with the community! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! Haven’t had any issues with it. Very fast and produces quality picture.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox Rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love The Xbox Series X Honestly got lucky looking early one morning and was able to order this. Curbside pick up was excellent. The system biota fast and the games that are enhanced for it look great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Football Fan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new xbox series x. It has a quick resume option that was not on my Xbox One. it makes it easier to go back and start a game that you had already been playing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product and experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift and it works like a dream. Ordered online and picked it up in store, it was such a smooth process

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most powerful console on the planet. There's no need to read reviews, Just buy one when you get a chance. Having no loading times is a game changer, and the 120fps is key. 10/10 recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made it incredibly easy to order and pick up. Item was easy to set up and everything worked properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox x series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome counsel!! My son loves it got it for his birthday

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Happy with the new generation console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the Xbox Series X so far. It's processing power is far superior than the past consoles which helps a lot with the current games available. The graphics are far superior as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Boysfriends xmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so much better than the xbox one! got it for my boyfriend who had an xbox one for so long and let me tell you, you can see the difference!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox great graphics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so bright and clear on the tv the controllers are nice

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Net Gen console.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome next gen console, its nice to switch between games and not have to wait for them to load again, as you can play many games at the same time without quitting which is new for a console size game!

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Great hardware, waiting for next-gen software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from last generation consoles. Now if only the exclusives were available... It does improve on last gen games however -- particularly load times, giving old games some new life.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad you are enjoying the upgrade to the Xbox Series X. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great game system. Get it at Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase experience. BJ in the game department at the Savannah, GA store was super helpful and explained everything really well. I hadn't owned a game console in at least 10 years so I needed guidance on what to buy. We have the Bbuy Total Tech which gives me a discount on all tech purchases and extends the warranty period. the Ttech has paid for itself. The game itself is simple enough to set up and has a lot of titles available. I bought 6 games so far. I'm Very pleased with my new X-Box and highly recommend Best Buy along with this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you’d expect from a console, quick load times and great frame rate on any game!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Very Cool System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool and powerful system. Its a little smaller than I anticipated, which is a good thing. Games look fantastic and I'm confident about the future. Just waiting for more games, especially Halo.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the Xbox Series X and how powerful it is. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from my old Xbox One S. Boot time and game loading times are light speed compared to old console. Would just have wished it came with a charging cable for the battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for gamepass and backwards compatability

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X as an entertainment system has not disappointed. May have lower specs than PS5 or PC for gaming but it doesn't get bogged down with other issues like PC's can and does offer Game pass and backwards compatability options I don't think PS5 offers. If you want top of the line specs for gaming, it's still pretty good but what really does it are the other features Xbox has (ie gamepass)

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good, but you're not missing much. Fret not.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After skipping the Xbox One entirely, I'm glad to have jumped back in to Xbox. However, I do think it could've benefited from being delayed by a year for the real system sellers to come out. Right now, this is just going to play your existing games better. Which isn't necessarily a bad thing, but I'm more interested in the titles that that only be possible on the Series X. Until then, I'm not sure it warrants a $500 purchase at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, my son loves it. Been asking for was finally able to get it for him this Christmas

    I would recommend this to a friend