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Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37084 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, amazing graphics, and impressive speed, including fast load times. They also appreciate its ease of use, quiet operation, ample storage, and useful features like Quick Resume and Game Pass. However, some customers have noted its larger size and higher price as potential drawbacks. Limited availability was also a concern, though many users found the console performed well without issues like overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 592 Showing 11,821-11,840 of 37,084 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Series S and can see the results immediately. Great graphics and full 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new system. Pickup was fast and easy. Kind service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are very smooth. Easy to setup. Best buy pickup is the easiest pick up i have done

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system but years behind its competitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system but nowhere near the level of the PS5, don’t waste your time with this get the ps5. Microsoft game selection is trash and exclusives are trash also. Not a hater just stating facts.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Noice!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox One X is bae. Honestly bought as a present for my lady and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun new machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to operate. Great that it's backwards compatible with your old games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Next gen console A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! The Quickstart up is a great feature. The graphics are the best I’ve ever seen on any console. Can’t wait to buy the PS5 to compare.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are so happy to hear that you are loving the Xbox Series X and its awesome features. It is great to hear that you are enjoying the graphics. Thank you for sharing.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome new console for newer games.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome graphics and excellent console for newer games. The shape is also space-saving, which is nice for those of us with many different consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great, Enjoy being on it. Great to play with friends!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product but even better service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing as always!!! Product was exactly what I wanted. Customer service was excellent as always.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I like easy simple walk in walk out no stress

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gaming systems cost way too much nowadays, but Microsoft delivered a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it since i bought it, its been amazing quality and gaming has been awesome. Replaced my old Xbox original one with this series xbox best decision ever

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    XSX Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is absolutely amazing! the load speeds are so fast and the graphics are incredible. I have enjoyed playing X1 games on it, hoping to see more games released for this or optimized soon.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying how fast the Xbox Series X is and its amazing graphics. Thank you for sharing your experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X launch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta start by saying I preordered back on this site on the very first day that preorders went live and it took hours to actually check-out. But otherwise being able to pick-up on launch day with no waiting, having it delivered to my car and ready to go in under five minutes was something that I never expected to happen for a console launch. The console itself has been terrific as well, having the great list of backward compatible titles ready on my external within minutes was great, just hoping to see a better lineup of first party titles in the future.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're glad that you're enjoying your new Xbox Series X. It's great to hear that the pickup process was quick and easy, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great purchase and very happy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the XSX and Best Buy for making it possible to purchase without being scalped. Bundling the Game Pass Ultimate for 2 years was brilliant. Thanks again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for hubby and he likes it. So it was a good buy. Though I did have to wait, but it was worth it. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    First Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Xbox ever and I love it. It really feels like next gen and most games load so fast you can't even read the tips on the loading screens lol. I've been having a blast with game pass!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I cant stop playing it! Help!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox X is king! I have a PS5 and Switch but since I bought my XBox I haven’t touched the other 2 and from now on any cross gen game i will buy ONLY on the Xbox X. I bought the X because of its powerful specs and exclusive console games, especially the ones set to release in 2023. It’s gaming experience is noticeably better than any other console. I’m so impressed that i went out and bought an Oled 4k 120hz TV primarily for this Xbox! Someone please help me! I can’t put this thing down! Dont buy this because you will become addicted!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My 25 point review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. I got 16 games to go with this thing, and all I ever play is golf. But it' great. Truly Great. I'm writing this for the 25 points, so I need 50 characters.

    I would recommend this to a friend