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Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37086 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, amazing graphics, and impressive speed, including fast load times. They also appreciate its ease of use, quiet operation, ample storage, and useful features like Quick Resume and Game Pass. However, some customers have noted its larger size and higher price as potential drawbacks. Limited availability was also a concern, though many users found the console performed well without issues like overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 606 Showing 12,101-12,120 of 37,086 reviews
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great counsel games load quick and quick resume is nice cant go wrong getting this xbox definitely worth the price

    I would recommend this to a friend
  • Cons mentioned:
    Availability

    Rated 5 out of 5 stars

    Just do it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Sony guy but the fact that getting a PS5 is merely impossible in 2021 made me jump at the Series X. What can I say? If you are even considering this, stop reading and do it.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Overall a great new console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This runs amazingly, my only complaints are compared to newer models of the xbox one, this is extremly bulky and hard to move around, and there are no alternative audio outputs

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my Teen who loves Xbox. As always, runs great & has amazing graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Looks and plays great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks very good sitting on my media center, and it provides beautiful graphics, especially when paired with a 4k TV capable of true HDR at 120hz (thank you OLED).

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better than a Xbox one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K looks amazing. Console is more appealing to my home theater system than a ps5 and also fits better. Plays all my games and is backwards compatible. Great console, smoother than an Xbox one

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jason,

      Thanks for taking the time to share your thoughts on the Xbox Series X! We are happy to hear that you are enjoying 4K and the backwards compatibility. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    One of the last Xbox systems?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good system to play games on if you enjoy the Microsoft scene. However, I am not a huge fan of the Xbox game library and so my Xbox has not seen very much play. However, it does have features like dev mode that can promise some flexibility with what it can play if you are willing to put in the time and effort.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beter than i expectert

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice on my setup and the games look and play really smooth eefinktely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox I have ever owned, as it should be. Game Pass with this console makes gaming fun again. Cannot wait until 2042 and Infinite release to put this console to the test.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Xbox love the quick resume! Definitely worth buying if you have a Xbox one still

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best system ever made, I highly recommend this to any and every gamer, it’s the best console don’t has ever put out and no other console is better then this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Operator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've owned the ps5 and this xbox series x but i have to say. I love using gamepass. The console runs quiet and i love that they integrated free games if i have game pass.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The combination of your new Xbox Series X Console and an Xbox Game Pass Ultimate subscription may just be the most powerful duo in all of gaming today. Combining this level of performance with a nearly-endless supply of exciting titles and gameplay to explore really is a no-brainer! We're thrilled you are enjoying the pair, and have seen for yourself the value they hold together. Thank you for taking a few minutes to share your experience! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must buy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an improvement on the previous model, so fun and looks so amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love.. I have never had any kind of problems from them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No complaints Xbox X

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was very helpful with excellent customer service and the Xbox has been stellar.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Xmas gift for my son, and although I haven’t seen much of him due to this thing, he is in awe of its enhanced graphics. He went from a old Xbox one, to this and his mind is blown.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    If you like Xbox this is the Best of the Xbox.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy but the graphics are sharper,and really looks real, sometimes to real.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last Xbox I owned was Xbox360 so this was a bit of a jump but to make a long story short- I have put my PS5 to the side for this system! I am back on the Xbox bandwagon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great system in Xbox series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my Xbox Series X purchase. It performs exactly like I thought it would. The enhancements to the game are great and I love that I can play older Xbox games on it. Great purchase

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with us on the Xbox Series X. We are happy that you are happy with it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greta Price and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox series X, and the online order and pick up couldn't have been easier

    I would recommend this to a friend