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Customer reviews

Rating 4.9 out of 5 stars with 37136 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers commend the Xbox Series X for its exceptional overall performance, stunning graphics, and impressive processing speed. Users frequently highlight the rapid load times, quiet operation, and the convenience of the Quick Resume feature as standout benefits. While some individuals noted the console's larger physical footprint and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a high-quality, user-friendly console that pairs perfectly with the value of Game Pass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 37,136 reviews
  • Rated 1 out of 5 stars

    6 months in the GPU / APU are fried. Know issue

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this March 13, 2023 and the APU is now dying 6 months later. Black rectangular artifacts constantly flashing on the screen during game play. Green hues and saturation all over objects. Very disappointing. I had to wait a while to purchase the Xbox Series X due to demand, and they had allegedly fixed this issue with their Series X console a year or 2 ago, but apparently Microsoft is still allowing sales of the old units...just a hypothesis. Many have the same issue a few months into ownership.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great console, disappointing games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great memory and functionality, shame that the games quality can’t keep up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Amazing Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is simply an amazing console: Immense power. Beautiful graphics. A familiar UI. Games that chugged on the Xbox One with long loading screens, lower FPS, and annoying lag run so smoothly now. And the 4K picture and vibrant colors make it impossible to look away from the screen. As for Quick resume, it’s something that I can’t imagine being without now. It does take literally only seconds to switch between entirely different games. Even if you have to load a game from scratch though, the Series X does that in no time either. And it’s absolutely worth mentioning how fantastic it is how ALL of my Xbox One and 360 games just seamlessly work on the Series X. Xbox always does a fantastic job with backwards compatibility, even bringing some of the performance upgrades to those older games. For “cons,” sure the storage gets used up pretty quickly, but there’s still more usable space than the PS5 and an external drive solves the issue right away. Overall, if you’re on the fence about switching to next-gen, go for it. The upgrade is absolutely worth it, especially for all the new games on the horizon.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Robert,

      Congratulations on upgrading to Xbox Series X! We're glad that you're enjoying its enhanced graphics and speed, especially when playing in glorious 4K. Thank you for sharing your experience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox series X must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the Xbox Series X from Best Buy and it’s been outstanding so far. Setup was quick and easy, and the performance difference compared to older consoles is immediately noticeable. Games load almost instantly, run incredibly smooth, and look amazing in 4K. The console stays quiet even during long gaming sessions, and the Quick Resume feature makes jumping between games effortless. Storage speed alone makes a huge difference. The controller feels solid and comfortable, especially for extended play. Overall, this is a premium console that delivers exactly what it promises. Very happy with the purchase and would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect system! No problems, love Microsoft! Have multiple around the house! Never had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't wait just buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement of a Xbox one I had for over 12 years. It's been awesome experience so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disc Drive is Crucial

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Disc drive and storage space are a game changer over the series s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox keeps getting better. I suppose it could be easier on the eyes, though.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bought on Sale for 350 before christmas

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is Dust build-up in the top vent and what appears to be a defect too, shocked i got one like this, console works, but for a flagship next gen console...unacceptable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and the picture is so much better than his old Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defintly a product worth purchasing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for acces to Gamepass games at there full potential.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Xbox Series X 1TB Console in Black is an absolute powerhouse of gaming technology, and I couldn't be more thrilled with my purchase. This next-generation console has completely revolutionized my gaming experience in every way imaginable. First and foremost, let's talk about performance. The Xbox Series X delivers unparalleled speed, stunning graphics, and seamless gameplay that truly immerses you in every virtual world. Whether I'm exploring vast open landscapes or engaging in intense multiplayer battles, the console's lightning-fast load times and impressive frame rates ensure a smooth and immersive experience every time. The 1TB storage capacity is a game-changer, allowing me to download and store a vast library of games without worrying about running out of space. Plus, the Quick Resume feature lets me switch between multiple games seamlessly, picking up right where I left off without any interruptions. The sleek and minimalist design of the console is another standout feature. It looks right at home in my entertainment setup, and the compact size makes it easy to fit into any space. The matte black finish adds a touch of elegance, while the subtle green accents give it that signature Xbox flair. One aspect of the Xbox Series X that I particularly appreciate is its backward compatibility. Being able to play my favorite Xbox One games, as well as select titles from previous generations, adds incredible value to the console and ensures that I'll never run out of gaming options. Finally, I have to commend Microsoft for their commitment to innovation and community. The Xbox ecosystem continues to evolve with regular updates and new features, and the vibrant online community makes it easy to connect with fellow gamers from around the world. In conclusion, the Microsoft Xbox Series X 1TB Console is a true game-changer in every sense of the word. With its unmatched performance, sleek design, and expansive library of games, it's the ultimate gaming console for both casual players and hardcore enthusiasts alike. If you're looking to take your gaming to the next level, look no further than the Xbox Series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X two thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox newest system is worth the wait. Amazing gameplay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have 4k tv get X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the series S and Series X the X is worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up from the car and went straight home to game.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unique gaming system. Biggger than i expected

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Powerful Console with Excellent Performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X delivers fast load times, smooth gameplay, and excellent 4K graphics. Games run extremely well, especially with support for up to 120 FPS. The console is quiet, easy to set up, and the included wireless controller feels comfortable and responsive. The 1TB storage provides plenty of space to get started, although larger games can fill it quickly. Overall, it is a powerful and reliable console that is well worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Great price fast delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using my Xbox for quite a while now, and it has exceeded my expectations in every way. The graphics are outstanding, with smooth gameplay and impressive detail that make every game feel immersive. Load times are incredibly fast, especially with newer titles, allowing me to jump into games almost instantly. The controller is one of the most comfortable I've ever used. It feels great in my hands, the button layout is intuitive, and the battery life is excellent. Xbox Game Pass is another huge advantage, offering an incredible library of games for a reasonable monthly price. I've discovered many amazing titles that I probably never would have purchased otherwise. The online experience is reliable, with stable multiplayer connections and an easy-to-use interface. Navigating menus, downloading games, and managing friends is simple and straightforward. I also appreciate how well the Xbox works as an entertainment hub, making it easy to stream movies, TV shows, and music. Overall, the Xbox offers outstanding value for both casual and dedicated gamers. Between its excellent performance, extensive game library, user-friendly features, and dependable online services, it's one of the best gaming systems I've owned. I would confidently recommend it to anyone looking for a high-quality gaming and entertainment console.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Speed

    Rated 5 out of 5 stars

    Love the Xbox Series X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the xbox series x and PS5. Overall, I love my xbox series X. It runs quickly, looks good, and I love the xbox controller. Quick resume is a great feature. In my opinion, the xbox is better than PS5 in every way except for two. One is expanded storage. The seagate storage is expensive and you are limited to them. On PS5, it is m.2 NVME SSDs that meet certain criteria, which is cheaper and more widely available. Second, I prefer the PS5 game library. Their exclusives are better and I don't care that much for game pass. However, i still pick xbox because most of the games are on both consoles and the xbox just runs so much better and faster than the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox Series X Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a solid, no-nonsesne gaming system that does what it’s supposed to do without trying to impress you with nonsense. It’s heavy, well-built, and doesn’t feel cheap. The design is plain, which is fine—this is something you plug in and use, not admire from across the room. Performance is the main reason to buy it. Games load fast, sometimes almost instantly, and once they’re running they stay running. No freezing, no stuttering, and no waiting around staring at loading screens like the old days. You turn it on, pick a game, and it works, which is more than can be said for a lot of modern tech. The picture quality is very good if you have a proper 4K television. Everything looks sharp and smooth, and motion is handled well without looking fake or overdone. You don’t need to fiddle with settings to get a decent image, which is appreciated. It just looks better than older systems, plain and simple. Backward compatability is one of the better features. Older Xbox games load quicker and run smoother, which makes upgrading feel less like a waste of money. It’s nice not being forced to re-buy games you already paid for years ago.

    I would recommend this to a friend