Customer Ratings & Reviews

I ordered this online and the treatment of the Xbox was disgusting and not how you handle electronics I’m disappointed in the handling of my package

After a couple of months of trolling Best Buy and *those other retailers*, I finally got one of these bad boys. My review will come from the perspective of upgrading from an Xbox One X rather than a flat review since there are so many of those. I want to talk more about the improvements I paid for rather than the services I already had. Pros 1. Everything loads vastly faster. I load into Destiny 2 faster than even my SSD-toting Xbox One X friends and games like Halo Wars 2 don't even load the full splash screen before it loads the main menu. It's definitely noticeable and it's very pleasant. 2. Games play much more consistently and with fewer frame drops. De-syncs in Halo Wars 2 were a big problem that I don't experience anymore. The only bit of frame dropping I've seen are loading screens on NHL 21 where the music robots out a bit while it's loading into a game. That's it. I have seen zero frame drops elsewhere. 3. Being able to play some games at 60FPS is wonderful. I don't play Destiny 2 on my PC anymore because I get the full FOV and 60FPS game play on a console. Many games still don't support 60FPS, but the ones that don't still get performance improvements as I described above. 4. The controller is better. The D-Pad is more clickly, the controller is more grippy, and the triggers are quieter and smoother. It's not insanely different, but it's more refined than the previous generation. 5. Auto HDR is a thing. It's kinda nice sometimes and, tbh, some games look better with auto HDR than other games do with built-in HDR (game developers haven't figured out HDR yet). 6. 4k/HDR/60FPS on a console is insane. I know, I know "PC with the right build blah blah", but I don't have to price shop Newegg for computer parts on sale and this is easier to set-up. 7. The mini-fridge aesthetic makes it easier to dust and keep clean. Plus, the skins market for this thing is amazing so far. 8. All my old Xbox One peripherals work. My wireless headset, my old controllers, and even my old Microsoft Play'n'Charge kit works in my new Xbox Series X controller. I didn't have to replace any of my existing peripherals to make this work, which I appreciaed. 9. I can still play and voice chat with all my Xbox One friends. 10. As of yet, I have experienced no outstanding issues that aren't already "known issues" by Microsoft (like my controller just stopped being recognized by the Series X and only a reboot fixed it, but MS knows about that and they're investigating). 11. It may be because my Xbox One X was ancient (I bought it on release day), but my Series X is so much quieter that it freaked me out at first. Going to what would usually be a "high fan" activity in a game and hearing nothing was really weird. Neutral 1. I did have to buy a new controller charging cable (USB-A to USB-C). The new controller is USB-C which is great because it's modern. However, many of my old peripherals still use Micro-USB so I bought a four pack of USB-C to Micro-USB adapters from *some other place* so I can use the same cable. It's a very, VERY minor annoyance, but something I wanted to mention. You may have to deal with the switch to USB-C controller connections. It's annoying because it's a change, but it's good because USB-C is better than Micro-USB. Cons 1. It's a box lol. This thing doesn't fit in my entertainment stand whatsoever and sits off on a (very sturdy) side table all on its own like a spoiled brat. That leaves me with an empty entertainment center with a TV on it lol. 2. If my Xbox does run into a problem that they can't fix with a repair at Microsoft, I have no idea how long it'll take a replacement to ship with all of the inventory shortages and issues. That makes me a little nervous as an early adopter, but, ynow, yolo, so I'll stress about it if it actually happens. 3. Finally, I'm a bit apprehensive about the top vent. It's massive and the holes are massive. I am concerned about long term dust issues. I don't want to tear it apart because I don't want to void the warranty, but I've heard that you're not supposed to place it on its side and I'd honestly feel a lot better if I could place this thing on its side. Overall, I love my Series X. This thing is powerful. It feels powerful. The box shape makes it easy to customize. The new controller feels modern and and like a more refined improvement over the previous generation. However, it still delivers that comfortable Xbox One style experience while also still feeling new somehow. Many of my games have FPS bumps and all of my games have performance improvements. I have had only one crash in nearly 2 months of ownership (and it was Destiny 2, which crashes all the time anyway), which isn't any better or worse than my Xbox One X. Compared to the crash issues PS5 owners are experiencing with with how massive an unwieldy the PS5 is, it blows my mind that people say that PS5 won this gen's console war. This thing makes me very happy.

I bought this Xbox Series X as an upgrade for myself and was so amazed by it, I ended up buying a second one for my wife not long after. My wife and I enjoy gaming together, but prefer separate screens for a better view, so being we both had an Xbox, Xbox 360 and Xbox One, it is only fitting to grab the Series X and continue to legacy. We were very big in to Call of Duty, Halo, Ghost Recon and GTA on the previous consoles and simply playing on the Xbox one compared to this is definitely noticeable and impressive. GTA 5 would normally take about 5-20 mins to get into the game, not even online but the actual loading screen and with the Xbox Series X it's like a miracle! As soon as I click the game icon it's loaded in less than 60 seconds most times and then going into the online mode and not much longer (playing on the Xbox One version of the game via Series X console). COD and Halo load very fast and graphics on all the games look 20x better. I grew up in the NES, SNES, Sega and PS1 days where I am used to the old school graphics, but I am spoiled with how games look these days that I don't want to go back. Even Goldeneye from Gamepass looks better than it did on the N64, and that's saying something since those were the epic gaming days. Go grab yourself a Series X, you won't regret it! (And grab a spare memory card... didn't think I'd have to say that these days, but seems like they're coming back in style... just a lot pricier; however, much needed if you plan to store a lot of playable games)

Excellent performance with fast load times thanks to the SSD. Native 4K gaming at up to 120 FPS on supported titles. Quiet operation, even during demanding games. Extensive backward compatibility with thousands of Xbox One, Xbox 360, and original Xbox games. Xbox Game Pass offers outstanding value with a large library of games.

Great speed, audio is fantastic. Runs quiet. Easy to manage.

This thing is a phat ol beast. Its beautiful, i mean its big and a rectangular black im gonna control you one day carol type of plastic but man. The games like The medium and Gears anything looks beyond beautiful. Valhalla looks and plays amazing definitely love booting it on and going to quick resume while graveyard keeper is chilling on the back burner anytime i wanna switch back. Loving the quick resume it sometimes gets a little weird with online games but thats understandable. Only thing i dislike is the heat it poops out on the top kinda makes you think but seems nothing essential is up that far in the console and it doesnt get to crazy like a laptop playing witcher 3 on max settings so Im happy

This is not my first series X I’ve always been an Xbox fan I like that it supports 120hz it’s currently hooked up to a 65 lg G6 so it looks insane I also like the fact that it has a SSD as well it’s a very good console easy to navigate the dashboard I also have another Series X hooked up to a 65 lg C3 if your a fan of Xbox this one does not disappoint

TLDR; Great system, love the backwards compatibility. I have got hours of fun out of it and would buy it again. Future is shaky, but what is here is pretty good. Graphics - Image quality in most cases is very good. Framerate in most games is also very good, usually 60 FPS. There are a few games that are locked to 30 FPS, but those are very few and far between. There is a trade-off in some games where if you want the sharper graphics, you will need to deal with 30 FPS. Or if you want the smoother gameplay of 60 FPS, you end up with an image that is fuzzier or in some cases down right blurry. Library - Very good library of backwards compatible games, some of which even receive resolution or FPS boosts or both. Most current gen third party games are also on Xbox. The downside is exclusives. Xbox does not have a lot of exclusives outside of Halo / Forza / Gears. And they are not receiving the Sony exclusives in the foreseeable future. You would do well to make a list of games you want to play and make sure none of them are Sony exclusives. Controller - Great upgrade over the Xbox One version. Very comfortable. Not as big of a leap as the PS5 Dualsense controller (that one really feels next gen). The battery life is amazing, especially if you get a charging stand and a battery pack. Audio - No complaints, although I am not great at rating sound. It outputs to the TV and it sounds good, not sure what else to say lol. Storage - 1TB in 2024 is a little on the small side. You will need an external SSD or an expansion card. I would suggest 2TB for either. Also, the external option will only play Xbox One, 360, and Original games. The expansion card will play all games. Online Play - You need Gamepass Core to play online (with a few exceptions for free games like Fortnite, Roblox, Apex, etc). I think it's around $60 per year. Gamepass Ultimate is pretty nice if you play a lot of games or you would like to try out Cloud gaming on your tablet / phone / laptop. You also get a lot of new releases like Indiana Jones and Call of Duty day one at no extra cost, which is a nice perk. The Future? - Xbox seems to be in a transition period right now. Their current offerings and the console itself are very good. I will say that Xbox does not seem very clear on what it wants to do in the future or how it will successfully execute whatever vision they may have. That may not matter to you in the long run, but it is something to consider. Conclusion - This is a solid console that will provide hours of fun and good value through Gamepass. The somewhat uncertain future and lack of a clear direction from Microsoft does make the console look a little less compelling, to the point that I felt the need to take one star off of what should be a 5-star system. I would still recommend it to a friend as it represents a good long term value combined with Gamepass. Just maybe hold off on building up a big library until Xbox clearly communicates their future plans.

After gaming on PS4 for the past seven years, it has been a real pleasure coming back to the Xbox platform with the Series X. Most of my old Xbox and X360 games work on this system, albeit with updated graphics and performance, and Game Pass makes it easy to check out some of the big games I missed on X1. The system itself is snappy, loading times are practically eliminated, and setup was so quick and easy (download the Xbox app for your smartphone first and set up your Xbox account there—you'll be grateful you did). And you'll get spoiled fast by Quick Resume—it's tough going back to PS4 after you start using this feature for a few days. Looking forward to seeing what the future holds for this platform.

I got the Xbox series X for Christmas this year. I previously had the Xbox series s and was happy with it however, I wanted more power, more storage, and a console that could take disc. I could not have been more happy with the Xbox series X. It is crazy fast (about the same as the series s but faster). The games on it are good and game pass is insane. And the storage is enough for you to have fun for a while. This is the best console I have experienced (had a Wii, Nintendo switch, ps4, ps5, and Xbox series s. If you guys are looking to maximize your performance and have a wonderful time I would 100% recommend this!

Everything so far with the console is working as advertised. I didn't think that quick resume would be as big of deal as it is, but it makes a drastic difference. It's insane how fast games load from a cold start or start from quick resume. I have an elite 2 controller so I don't use the controller that came with the console that much. It is also insanely quiet and I completely forget it's in a room sometimes when it's on. It does get hot sometimes but it has been very random with what games make it hot. The only game that has made it noticeably hotter was Fortnite (please don't flame me it was the only game I had installed at the time lol) and that seems to be it.

Performance, Graphics and Speed are peak. Easily play most FPS Games at 120hz without an issue, Games like Forza Horizon 6, Alan Wake 2, 007 First Light shine on this platform. Easy to plug in and jump in (After your friendly time to download and install of course)

As someone who dabbled in gaming back in the early '90s, reentering the console scene with the Xbox Series X has been quite the journey. Let's start with the graphics. The leap from pixelated sprites to the stunning 4K resolution and smooth 60 frames per second is mind-boggling. The ray tracing is a nice touch, even if I'm still adjusting to games looking almost too real. Speed has come a long way since the days of waiting for games to load on floppy disks. The Xbox Series X's ultra-fast load times are a welcome change, and the Quick Resume feature is a game-changer for someone used to patiently swapping out cartridges. Storage was a constant concern in the '90s, but the Series X's ample space is a breath of fresh air. The backward compatibility is a blast from the past, letting me revisit classics with a modern twist. The controller has evolved, but it's still familiar and comfortable. The Share button is a new addition that I never knew I needed – capturing and sharing gaming moments has never been easier. In essence, the Xbox Series X has made my return to consoles a pleasant surprise. It seamlessly combines the nostalgia of my early gaming days with the advancements of modern technology. While I may still miss the simplicity of blowing into a cartridge, the Series X has earned its 5 stars as a welcome companion on my gaming journey.

When available, both the series s and x offer a fantastic gaming experience. If you're an xbox veteran, you'll already be familiar with the layout of the user interface. Gamepass ultimate is also a no brainer for either console; especially the s since it's digital. It's been a long time since the quality of panel (tv/monitor) played a pivotal role in the gaming experience. This console really benefits from a true HDMI 2.1 source to unlock 4k/120FPS in games that support it. But in reality, even having 4K/60FPS in a console as compact and efficient as this is amazing on it's own. It's not as future proof as current PC (at time of release even) components, but we're also seeing components being stretched longer and longer for longevity, so having one of these will hold in my opinion, as long as the previous generation. I do hate that the storage expansion is proprietary for Series S/X enhanced games, and THE CONTROLLER STILL USE AA BATTERIES IN THE YEAR 2021/2022 but there are options for those at least. Find a discount SSD for your One X/360/OG Xbox games and let the main console storage work for Series X games whenever possible. For those not in the know, the components are AMD based. I believe zen 2 and rdna 2 graphics. Again, not as strong as their independent parts, but solid performance and consistent frames is what these are for, and they're darn good at it. Are these expensive? Yeah. But It beats trying to build a comparable PC at 2-3x the cost. If you can get the all access bundle, it's worth the credit application. If you can get a standalone and use bestbuy credit, also worth it. IF your only option is buying a bloated bundle, hopefully they include games you wanted to play. And finally, if it's a ps5/series x conversation, it's really a toss up for me. I'm fortunate to own both. What you're paying for, is user interface, size, and exclusives. Gamepass is a solid win for xbox. Sony's console is large, awkward (but I dig it) and the interface, while similar to ps4, does take a bit getting used to. The PS5 controller feels better in my hands and they're USB-C rechargeable controllers. If I had to choose one, it would be whichever has exclusive games (and if I have a back logged library) that interest me. If you're a gamer who plays any multi console release, either console when available will suffice. If you're an exclusives person, then you probably already know.

Excellent gaming console with outstanding performance. The Xbox Series X runs games smoothly in 4K with fast loading times and impressive graphics. It feels very powerful and handles even heavy games without any lag. Setup is simple, and the overall experience is very premium. Great choice for serious gamers.

So I purchased this and it had a serious issue with input lag and game lag, there was clearly a problem with it. I gave it 5 stars because I returned it and best buy replaced it with a new one with no hassles, they were amazing! They actually said they had 8 open box Xbox’s that had been returned in the past 2 weeks! So clearly there’s a manufacturing issue. But thanks to best buy, I got a new one immediately. The second one works perfectly. I also have a PS5 and I think the Xbox operates faster and cooler with near identical graphics. I also got the Xbox advance 2 controller which is FAR superior to any other controller I’ve used. So ya I recommend the Xbox over PlayStation, and definitely recommend purchasing through best buy because of they’re amazing returns if you happen to get a lemon.

As always, this next generation of Xbox doesn’t disappoint. Great graphics, speedy startup and a very robust lineup of games available through Game Pass, what’s not to love? For the bad stuff, yes, it runs super hot, it takes up quite a bit of space, and pricey. That all disappears when you get immersed in the environments that the games hold. Another solid addition to the Xbox line of consoles. I can’t wait to see what games come out when developers really utilize the power that this console offers.

[Employee of bestbuy] This a console that transcends the previous. I mean, it is insane. For the price you can run almost everything at 4k 120fps (of course limited to a few titles that don't have those capabilities or monitors/TVs that aren't able to display that). It's completely silent compared to Xbox One S. It runs amazing and doesn't have many draw backs. The only thing that is worthy of complaint is the fact that it doesn't have much storage. 1tb is really closer to about 800 gigs. But, I bought the 2tb memory card, and that gave me a lot of space for games. I would recommend for anyone who wants to start playing games for a cheaper price than most gaming computers that are equal to its performance (of course, if you're planning to play mostly cross-platform fps games or Xbox exclusives). The one thing I would recommend besides the console is to grab an after market controller that has hall effect sticks so you don't get drift. Other than that, if you take care of your controller, it'll last a couple years.

The shipping was fast and the new Series X amazed me. I was used to the Xbox one (2015 model) and the graphics, higher resolution, and frame rate makes the Series X worth it. The ssd is also incredibly fast and games load quickly. I highly recommend getting the Xbox Series X if you have a 4K display, so you can use this console to its maximum potential. The 1 terabyte storage capacity is pretty nice. You can also install more SSDs for extra storage. If you have Original Xbox or Xbox 360 titles you’re in luck because the disk drive takes care of that for you through backwards compatibility. Some games can also be ran at higher resolutions and frame rates than before. Backwards compatibility is one of my favorite things about the original Xbox. The included controller awesome for a couple of reasons. The controller uses a USB port instead of a micro usb port. I prefer this because it makes it harder to pull the cable out compared to the micro usb versions. It also has a nice texture for extra grip underneath the handles. The new D pad is also a nice addition to the controller. Overall I 5/5 recommend this console.

Picked up my console on launch day and I’ve been playing it ever since. I will say that the console is a lot bigger than I was expecting but it’s less bulky than the original Xbox One. My games run ridiculously smooth and I upgraded from the Xbox One S. The graphics are stellar on my 4K UHD Samsung tv. The console is basically silent, it hasn’t overheated, load times are essentially nonexistent and the console itself boots up very quickly. I haven’t had any issues so far with my console but I purchased the 2 year Geek Squad protection, just in case.