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Customer reviews

Rating 4.9 out of 5 stars with 37156 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers commend the Xbox Series X for its exceptional overall performance, stunning graphics, and impressive processing speed. Users frequently highlight the rapid load times, quiet operation, and the convenience of the Quick Resume feature as standout benefits. While some individuals noted the console's larger physical footprint and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a high-quality, user-friendly console that pairs perfectly with the value of Game Pass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 982 Showing 19,621-19,640 of 37,156 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and got it early ordered on 19th got it on 24th insted of after the 1st of the year

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome game system!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game system! Thank you so much Best Buy. My kids love it,

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Excellent console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my series x, it’s an amazing console and I definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device did everything I wanted it to do. I was able to download all my games and apps onto the system. The only downside was the time it took for the games to download. However, that might have dealt with my WiFi connection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console on this planet. Better than the ps5 and your above average gaming pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEXT GEN IS HERE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this purchase. The system is amazing and the fact that you have access to such a huge library when you purchase game pass makes this console very worth it to buy in late 2020/early 2021. Buying through BestBuy was a breeze compared to other websites and they bring the product to your car for you safety. 10/10

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Robbie,

      Thank you for sharing your experience with us. We are so happy to hear that you are enjoying the Xbox Series X and all of its wonderful features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    GOAT console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. The best console in years in terms of ease of use and accessibility.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Worth the buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth buying and upgrade runs smooth,the controller feels nice

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    xbox x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great console love gaming on it. grphics are incredible almost as good as gaming on PC

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and fast waited 2 years but finally is with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covid SAFETY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They contacted me as soon as it was ready brought it to my vehicle was easy process and SAFE

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this system. It’s worth the money if you can get your hands on one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chelsea,

      We're thrilled you were able to get your hands on one! We know your new Xbox Series X Console can sometimes be hard to come by, and we're excited you were able to find and procure one for yourself. We're happy you love it! There's simply no better way to explore the ins and outs of next-generation gaming than with your new system. Thank you for sharing your story with the community. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice consolé i used to use ps4 but when i play in this Xbox i love it from the beginning

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In absolute awe at the vast improvement over the Xbox one. Most definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great and a good deal. Ive owned every xbox and have loved them all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent console

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console. Highly recommend. Game pass and all the features are great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The combination of your new Xbox Series X Console and an Xbox Game Pass Ultimate subscription may just be the most powerful duo in all of gaming today. We're excited to hear you've already paired the two, and have been enjoying the elevated experience! We're thrilled to have earned your recommendation. Thank you for sharing your thoughts with the community! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Retired my Xbox One and installed this new Xbox series x. Easy install and fast reloads.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey George,

      Welcome to the future of gaming! We're thrilled to have you as a loyal customer, and excited to hear you have taken your setup to the next level with your new Xbox Series X Console! Whether it be the near-instant load times, or even the simplicity of setup and operation, we're delighted you have found the transition easy for you. Thank you for taking a few minutes to share your story with us!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    digital delivery means on the xbox, not an email

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I missed the part where it says the game pass will be waiting on yoru xbox... dont make that same mistake I asked at pick up where it was, was told it would be emailed, got home and no email, called and rep said they would resend the email during setup of the xbox found it was "digital delivery" to the xbox, thus its not in my email and wont show up there either

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice system. A lot faster than previous generation.

    I would recommend this to a friend