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Customer reviews

Rating 4.9 out of 5 stars with 37159 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the Xbox Series X for its exceptional overall performance, stunning graphics, and impressive processing speed. Users frequently highlight the rapid load times, quiet operation, and the convenience of the Quick Resume feature as standout benefits. While some individuals noted the console's larger physical footprint and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a high-quality, user-friendly console that pairs perfectly with the value of Game Pass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 993 Showing 19,841-19,860 of 37,159 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent still think the ps5 is better not an Xbox guy ps5 for life!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kids love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase kids love it been playing non stop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it’s really good and the game pass has a lot of game to enjoy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMO I wouldn't choose any other gaming console. I truly enjoy the Xbox Series X. I just might be a little biased. The only disappointment is the lack of storage. 1TB is not enough. And the cost to upgrade with the 1TB expansion is ridiculous. If gaming console companies are forcing digital media, then storage should be much cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Very quiet and easy to set up/use. Make sure to get game pass for max value.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed,speed,speed…totally worth the upgrade.Like the design of the new Xbox also

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The optimized computing speed of your new Xbox Series X Console is truly mind-blowing! Whether jumping right back into a game using the featured Quick Resume functionality, or simply enjoying the near-instant load times as your games start up, we're happy to hear you have found the experience to be well worth it. Thank you for sharing your thoughts! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great console, Microsoft took it out of the stadium with this console, very cool

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Juan,

      We're thrilled you think we knocked it out of the park with Xbox Series X Console! Thanks for taking a few minutes to share your thoughts with us. We're glad we delivered on your expectations, and happy it was a good investment for you. Don't forget, take your gaming experience to the next level by pairing your new console with Xbox Game Pass Ultimate, and instantly gain access to hundreds of titles from across all styles of gaming: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming system & game pass is definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and speed, would of recommended a more stylish design but overall great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good box, very handy for watching youtube and playing halo. very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox. Not a huge difference from Tbilisi previous generation, but works very well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Impressed!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Can’t wait until they have games that can take advantage of the full console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Works perfectly. Love the new system so much. Kids love to play it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Juan,

      We're thrilled to be a valued addition to your family's home setup! Your new Xbox Series X Console is primed and ready to take on all of the exciting adventures associated with next-generation gaming, and we couldn't be happier to have you along for the ride. Thank you for sharing your story with us! We appreciate it, and are glad it was a good investment for you and your family.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    A very well built and performing console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the build quality of the console compared to the competition with the only downside being the very expensive proprietary storage expansion cards. If you leverage their rewards program, game pass ultimate, and all the features the system has to offer you'll be amazed at the value given by this console.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great consol. A little pricey but its fun for all

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a new xbox. What else is there to say. Great console! Graphics are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Lag

    Rated 3 out of 5 stars

    COD will kill it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads speeds and graphics are amazing. Lots of lag on COD Black Ops and worse of all has crashed several times as well as froze multiple times. Hoping they work more with the devs on resolving these issues.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that you're experiencing an issue with your new Xbox Series X. Activision Support has reported a known issue in which players are experiencing crashes while playing Call of Duty: Black Ops Cold War in 4K on Xbox Series X. They recommend dropping the resolution from 4K to 1080p until a fix is found. For more information, please visit Activision Support here: https://support.activision.com/black-ops-cold-war

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t expecting much when I got it in terms of difference to the xbox one but it sure did. I have been enjoying the console ok my off time and I would really recommend the game pass since its really beneficial since you don’t always need to download the games. I still would like for more storage since a lot of games are much bigger in size now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the xbox series x nothing more to say. Good console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Wows!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What do you want to know? This thing is a super computer. Its awesome. Get one if you can

    I would recommend this to a friend