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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37214 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1069 Showing 21,361-21,380 of 37,212 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox series x is amazing. Great graphics and fast response. Just amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    At last!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say… Thoroughly enjoying this system and no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it at right time and right place. Picked up in few days. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my wallet and needs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console comes in handy when my PC games come out to be too expensive. This also has a plus of having the disc drive which nobody uses nowadays so physical copies typically run cheaper than digital titles. Gamepass is a plus too and optimization for certain games vs windows lets me enjoy gaming without hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new Xbox. I am so happy I was able to get my hands on it early.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Next Gen Console...But lacks Exclusives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean there is nothing really negative to say about this console. If you are a gamer and want the newest of new then this is the way to go only because they are more readily available right now. Game Pass is a game changer and is pretty much Netflix for games, if your not able to use it then don't waste your money. If you look up more in depth videos comparing it to the PS5 then you will be told about the controller which is the same pretty much, and so is the UI. Aside from that the biggest con is the software, there is no really good mentionable exclusives on this console, just promises. I would say only gamers (who have both) and Xbox fans should get this at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great product with me. My family is so happy when play with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful system! Runs smoothly and quietly. Perfect for the next generation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, was able to pick it up in 3 days, and it worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Game Pass makes it one of the best consoles ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    xbox series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great console ! Would highly recommend to anyone looking to game

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending Xbox Series X! It's great to hear that you're enjoying your new console, and we hope you continue to have fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best console of all time

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console EVER! Super fast to load game and very good graphics quality

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to receive your title of Best Console Ever! We may be partial, but we tend to agree: your new Xbox Series X Console is a beast of a machine, and we're thrilled you have found the configuration to your liking. Whether it be the near-instant load times, optimized computing power, or simply the whole unit, we're happy to be a beneficial addition to your next-generation gaming setup. Thank you for sharing your thoughts with us! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics. 4K quality worth it, especially when it comes to movies

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ceron,

      From next-generation gameplay, to hosting your favorite Apps and interfaces, your new Xbox Series X Console can truly do it all! And, all at the highest level. We're happy you've found it to suit your needs! Thank you for taking a few minutes to share your experience. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A perfect gift for anyone to get, there is no comp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect gift for anyone to get, there is no complaints here.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console I can see the difference from the one x and it's major

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Xbox series X heater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it a 4 star only because it’s like a heater. The thing heats up my room like crazy!! I have both the Xbox series X and PlayStation5 and the PlayStation5 doesn’t get nearly as warm as the Xbox series X does. Both are GREAT SYSTEMS!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Erik,

      Thank you for taking some time to outline your situation for us! We're happy to hear you are enjoying your new Xbox Series X Console, and appreciate your feedback. To solve any heat issues you may encounter, we recommend visiting the following link to helpful guides and walk-throughs of some of the more common problems: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Series x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are noticeably better than the series s..

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 4 out of 5 stars

    Oh so fast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son, but I use it as much as he does. The most noticeable difference from the Xbox One is the reduced load times. The picture is amazing, but games load so much faster it feels like going from dial-up internet to fiber.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The near-instant load times of your new Xbox Series X Console are truly remarkable! We're happy to hear you are satisfied with your purchase, and that you and your son have been enjoying your gaming sessions. And, if you're looking to take your experience to the next level, try pairing your new console with Xbox Game Pass Ultimate! Gain instant access to hundreds of player-loved game titles, gathered together in one subscription. Find all you need to know to get started, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was one of the best purchases I made. The customer support while purchasing the item was phenomenal and they helped me choose a membership after purchase to help get future discounts.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this videogame console so glad i was able to purchase it!!

    I would recommend this to a friend