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Customer Ratings & Reviews

$899.00

Customer reviews

Rating 4.9 out of 5 stars with 37165 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers have good things to say about the overall performance, impressive graphics, and high-speed capabilities of this console. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, owners are very satisfied with the console's reliability and seamless gaming experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 37,165 reviews
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    X Marks The Spot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is the truth. The faster load times and the quick resume functions are definitely a highlight for the console. One thing for anyone who’s new to the console needs to keep in mind that for games that are optimized for the Series X/S storage can be guzzled up quick if you’re not careful, currently on my console’s internal drive I have 7 optimized games on there and I’ve got roughly less that 150GB of free space left so if you have a lot of games that are optimized for the series X/S you may wanna invest in the Storage Expansion card from Seagate so that way you got extra space to spare and you’re still getting those enhanced features as you’ll only get them if they’re on the console’s internal drive or the Expansion card. It’s definitely a nice upgrade from my Xbox One X and it was rather easy to get from here so I’m all Likelihood I’ll probably get my PS5 from here as well if I can luck out on one. If you’re looking to upgrade your Xbox One this console is definitely worth it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the upgrade to the Xbox Series X and are loving all of its features. Thank you for taking the time to share your thoughts and experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get One!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I like the X box series X which is why I ended up buying two over the last 1 - 1.5 years to place in different rooms for entertainment. I feel it comes in at the right physical size. Not too big, not too small. Also, one of its best features is the "Quick Resume" with gameplay and also the fact that it's super quiet. The graphics are off the wall good. My only gripes about the Xbox has always been the game selection tho. I tend to feel that Playstation has the better titles overall and a lot of Xbox games are cartoony which isn't my style. I'm more of the "God of War" "Last of Us" types when it comes to gaming style. My only other disappoint was seeing this doesn't connect to the new WiFi 6 technology like the playstation 5 can. Still this was a great purchase for me and I have zero regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance, Speed

    Rated 5 out of 5 stars

    Better xbox ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best xbox ever. Great good looking product with amazing graphics in 8k and super fast speed. Compared to previous systems this is a great improvement from Microsoft. First, I was exceptical to buy it but it was agreat desicion to buy it. A very recommended product for the serious gamer!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Series X. We are glad you're enjoying the look, speed, and graphics and would recommend this console. We hope you continue to have fun with it!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I picked my item up from Best Buy I received good friendly service there was no hassles My husband loves his console everything runs smooth we have it in the living room overall we would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Overall performance

    Rated 5 out of 5 stars

    Series X a significant upgrade from the One X.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is a vast improvement over the One X. Load times are super fast and the graphical improvements are noticeable. Older games suffer from less jitter and draw in and titles that have been enhanced specifically for Series X are even better. Destiny 2 at a solid 60fps is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of my favorite consoles

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Excellent form factor. I cannot go back now that I have quick resume. If all the promised games actually come out this year (2026), this thing will finally be completely worth it. Horrible price increases from MS though.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    100% Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really had to weigh my options between the PS5 and the XBox Series X, but I am so happy with my purchase of the Series X. The XBox plus a subscription to Gamepass is the best deal in gaming. The unit itself is the quietest gaming console I've experienced, the controller feels sturdy, and the graphics and gameplay are top notch. I love being back in the XBox ecosystem, which I haven't been in since the 360. So if you are on the fence between the PS5 and the XBox, I am 100% satisfied with my purchase and have zero regrets. This is the best gaming console since the XBox 360..

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the og Xbox one and this thing delivers. Fast load times and great graphics are a huge difference. Quick resume is one of the coolest next gen features. Being able to switch between games or boot up the system to the same spot o was playing at before almost instantly is insane.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great update!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the old xbox s. Got a great deal on the new system, and I am amazed at the graphics, speed!! Great purchase!! The 1 tb storage is also a great added bonus!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Load times

    Rated 4 out of 5 stars

    Excellent console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ever Xbox console, and I gotta say I'm not disappointed. Bought it for Starfield exclusively, but some of the things I like are the feel of the Xbox controller, the clean UI and just the overall smoothness browing through the system and loading games are quick. Probably the most underrated thing about it is it how extremely silent the console is when playing games, I love and appreciate that!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Next great gaming machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, super quiet while running. I love the ease of adding additional storage. I'm glad they kept the UI the same. Faster load times, amazing graphics. I wish the base stand came off because I have to have mine on it's side. Now all we need are great games coming to Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great new system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im only just getting started but this is my first new system since PS3 and first XBOX since the original. Obviously thisbis a major upgrade over those in graphics, load times, overall smoothness of gameplay. My only knock and I know this is consistent among new platforms, but when you first load a disc expect it to take 30 min to an hour to load onto the system and do any updating. A small price to pay for modern gaming. I instantly bought Halo Master Cheif collection and Fallout 4, so I’ll be set until the new college football (hopefully) comes out!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    PS fanboy - love this Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned every single PlayStation since the original, so this is my first real foray into the Xbox world. I couldn’t decide between the Xbox and PS5, so I wound up getting both. The Xbox controller has always been my least favorite part about it, but it feels like they’ve trimmed it down so it feels better in my hands. I also like the overall look of the console. Some say it’s too basic. I like the look. I have yet to play any discs on it, but I’ve taken advantage of the insane number of awesome games in the Game Pass Ultimate library. If you can’t decide on which console to get, do some research on Game Pass. If you want even just a handful of the games in the collection, its a no brainer. And don’t forget Halo Inifinite is scheduled for release later in 2021.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load times are short, can have multiple games idle for you to be able to hop between them, games look great, and gamepass absolutely rocks. Would recommend this console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Series Business!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my hands on one and couldn’t be happier... wasn’t crazy about the design before release but when in person it’s pretty cool to look at. The quick resume feature is cool on the games that allow it, great graphics and it’s easy to set up. I’m really looking forward to new games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Heat, Lag

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best game console I’ve played on by far! No lag, No overheating and it even looks amazing! Graphics is nice and clear on every game and has high frame rate

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Starfield Gateway

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i bought one just to play Starfield. Currently waiting on release day but i signed up for game pass to check out some games while waiting. So far Ive been very impressed with the cloud streaming. Being able to just browse games and check them out no download needed is awesome. I played fallout 4 just streaming and had zero issues. Looked great and nothing glitched. To be streaming a game of that size in 4k without having to download to the hard drive blew my mind. Ive only owned playstation for the past 10+ years but gotta say xbox are doing something right here. Wouldnt have bought if Starfield was released on playstion so thank you Bethesda. It Just Works

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Graphics look great. New controller feels and plays great. Does give off plenty of heat on top. Be careful where you position or place it. Allow adequate ventilation. I have temperature regulation fans in my tv console stand to ensure this and highly recommend one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    S or X? Always X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit upset this was the only console I could buy that would play DVDs and hard copies of games because of the price difference. But honestly the performance of the console is on a whole other level and this is one of the best purchases I've ever made...Besides, Xbox should give some kind of trial to game passes for making a $600+ purchase?

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Amazing Upgrade, Needs more Next Gen Games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For sure the upgrade I needed. Load times on last gen games are instant, and runs most games better. I would recommend a newer tv so you can get the most out of the machine. If you don't have a 4k tv you wont see much of a graphical improvement. The controller is very similar to the xbox one controller, the share button is nice, and the grip is better on the back and triggers, but the best improvement so far is the d-pad. The best part of this new console compared to its competitor is the backwards compatibility with xbox, xbox 360, and xbox one games. As a bonus if you pay to unlock developer mode on the xbox (check youtube) you can even play emulated games as well including playstation 2, gamecube, etc. Overall an upgrade much needed. Only con is that it needs more next gen games, but thats what happens with most new consoles, needs a year or two to really see the true power. Only con at the moment is purchasing one, it took me a month, but bestbuy hooked me up.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are happy to hear that you were able to get your hands on the Xbox Series X. We are loving that you are loving it and its backwards compatible feature. Thank you for sharing your thoughts and experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft