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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37227 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1204 Showing 24,061-24,080 of 37,227 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox works good. I enjoy the game pass every much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son is enjoying his Xbox Series x.The graphic design are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Entertainment Starter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of you dont have a new console yet, its a great deal. The monthly subscription for xbox gives you a ton of new games for free and it seems pretty friendly with linking to your home smart devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox series X

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say?? Series X is the best!! I purchased one in March when my xbox one was stolen, this is a great upgrade! The xbox series x was stolen so I bought this new series X again. Love it!! Glad it can now be purchased alone without adding game pass along side it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Every thing wa well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good. Every thing working well. Just went to pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvements from the prior generation. A must own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice console. Shipped very fast too. Mant games to play and choose from as well as using apps such as netflix hulu and max. Great for my gaming but also great for my family to use for tv and movies. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great new system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Ps5 sucks way better and faster than the Xbox one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Delivers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and intuitive ordering, perfect as-promised on-time delivery. Outstanding buyer experience, start to finish.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great addition to the Xbox console family.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We've done it again! Your new Xbox Series X Console has been completely optimized for next-generation gaming, and is primed and ready to take on all the exciting features and titles of the future. We're thrilled you have found it to suit your needs! Thank you for sharing your feedback with the community. We appreciate it, and are happy you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Its amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system easy to use and very fast love it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you've found your new Xbox Series X Console to be a good fit for you! We've redesigned the entire model, and optimized each facet of its construction. From near-instant load times, to enhanced graphics and quiet running noise, your new setup has it all. We're thrilled you're enjoying your time with it! Thank you for sharing your experience with us, we appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BETTER THAN A PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SWEET haven't had any issues big fan thanks again best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, runs perfect. Overall a perfect gaming console

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    A cost effective choice for video games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compare to my Xbox one S from 4 years ago, this console is beyond my expectation for its amazing graphic and processing power. However, the machine is a bit bulky, and there is only one color to choose from.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brandon,

      We are happy that you are enjoying the upgrade to the Xbox Series S. It is great to hear you are enjoying it. Thank you for sharing.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbix Series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great System. Next Gen experience. Faster and more powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Xbox, Nice Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good purchase for my gaming needs. Good gaming console. Nice packaging. Shipped well and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Blown away

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been blown away at how amazing this is. Graphics are incredible and game pass is a knockout. What a tremendous system! I really don't have any critiques.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x a must own system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impressed with this console. The setup was quick and easy. The game menus are seamless no hiccups with the cpu as was before with xbox one. This generation of console is what I've been waiting for. You will be in for a treat when you get this console. Plus gamepass is a must, don't buy one without it. Also quite and heat us no issue.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joe,

      It's awesome to hear that you're impressed with your new Xbox Series X. Subscribing to Xbox Game Pass or Xbox Game Pass Ultimate to go with it is an excellent suggestion, too. Thank you for sharing your thoughts; we hope you have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was GREAT and very fast! I told them what I needed and they told me that they would grab it for me and to wait in line to just pay for it.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    My Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console it’s amazing great for you and your kids

    I would recommend this to a friend