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$864.00

Customer reviews

Rating 4.9 out of 5 stars with 37167 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers have good things to say about the overall performance, impressive graphics, and high-speed capabilities of this console. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, owners are very satisfied with the console's reliability and seamless gaming experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 37,167 reviews
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Fantastic game console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic in every respect. The video and audio are superb. The Game Pass that is bundled with the console makes it possible to play a lot of different games at a reasonable price. Unlike the competition, it is possible to play some of the games on a Mac, PC or IOS device. The controller has effects that integrate with games. I played Forza and the controller vibrated as the car accelerated. I had a question and was able to speak to a live person at Microsoft. I am 74 and have no experience with video games. I was able to get into this after a short conversation with Microsoft. I strongly recommend getting an expansion card if you have Game Pass. Some of the games are fairly large files.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster loading and downloading, great graphics. Definitely worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun fast and great graphics. I have not put the controler down simce i bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super Easy Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system and super easy to get through online ordering.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Xbox really has a potential PlayStation destroyer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an Xbox guys since the PS3/360 days as I was once a PlayStation fanboy until I kept having repeated issues with every ps3 system I got. Not gonna lie, the exclusives are in higher quantity on ps5 still but I’m hoping more titles become great exclusives for the Series X. Waiting on Halo and some more titles that can really showcase the power of the system but very happy with my console. It’s quiet and the fan does a great job of keeping it cool. The controller update is hands down the best of the bunch. It just feels perfect. Love the backwards compatibility and looking forward to some new games. The doom eternal next gen update was worth the wait. Graphics are awesome. Go get yourself one of these great systems!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great start to Next Gen gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoroughly enjoying this machine. It does everything the Xbox One X could, but faster, and prettier. It was also a breeze to get all of my previous Xbox games and saved moved over, just plug-and-play from my old hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Top system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system in my opinion! Super fast. Great storage. Graphics are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Graphics, Gameplay and Fast Load times

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox Series X is worth it especially if your looking into getting faster load times, And better smoother Graphics on Gameplay and ive had mines since Day 1 launch and seen no issues everyone posting About the Xbox Series X Crashing only seen this happen while playing CoD Cold War cross Gen version that was downloaded before release date after re-downloading game ive seen no issues and honestly only seen the issue while playing with a party who had double NAT moderate types , my Xbox never crashed on Cold War while playing with Other players in the party with single Open Nat Types and has never crashed on AC Valhalla played for a few hours straight weekly , Overall Great Purchase and Inexpensive 2 Year Geek Squad Warranty with any Electronic goes a long way

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best game console ever. I really enjoy my xbox. Fast and great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Knocked it out of the gaming park.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still early days, but the increase in performance not only over the previous Xbox generation, but over the PS5 as well is quite noticeable. This console has the best GPU, CPU, & fastest RAM in the console market. Well worth the $500 price tag. If you want the worlds most powerful console, this is it. If you want the best games...this is still it. Xbox has quadrupled their internal game studios over the last 2 years, and the flood gates are about to open. Currently they have twice the AAA studios as competing consoles, and their growth isn't done. Xbox Game Pass also makes Xbox Series X is THE place to play. As someone who likes all consoles and gaming experiences, my nonbiased review is that if you only play games in one place, Xbox should is EASILY be it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought an Xbox One from Best Buy and couldn’t be happier with the experience. The console works perfectly, setup was simple, and the performance has been smooth and reliable. Best Buy’s staff was friendly and knowledgeable, helping me compare options and find the best deal. The checkout process was fast, and the packaging was secure. If you’re thinking about picking up an Xbox One, I highly recommend getting it from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The most powerful console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love new system breeze to setup with Xbox app and just moved my external hdd to it. The upgraded version of forward 4 gears gears tactics and Valhalla are great. And loading times are amazing about 10th of time va old consoles so about 5 secs per game. Even metro exodus loaded in about 30 secs vs 2 mins plus on one x. The quick resume is also great I had 10 games and takes about 5 secs or less to jump from game to game. Even tested of Xbox and Xbox 360 games and loading also is like 1 sec on those games and graphics nand frame rates are better. I’d highly suggest anyone with a big library of games to get as its a winner just like a new pc everything graphics loading are improved. I can’t wait to see the games that really dive into that 12 teraflop power next year.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jay,

      It's awesome to hear that your new Xbox Series X impressed you with its speed and graphics capabilities. We're glad that you're enjoying how great older Xbox games look and play on it, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    NEXT GEN IS HERE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next generation is here and it only gets better. This is the best next gen console that is futureproofed for GAMES!. With the Zeni-Max acquisition, game pass now with EA play added, and Full RDNA 2 architecture being exclusive to the Xbox Series consoles, as well as games that will utilize Dolby Vision and not just HDR, this generation is shaping up well for Xbox. Enjoying the quick load times and improvements to all of my Backwards compatible games just off hardware alone without additional optimizations. This console is a pure beast, Quick Resume is a feature I didn't think I would need until the Series X came into my home. Awesome feature filled, game filled machine, with Xboxs track record, it will get better with time! I love it! THE FUTURE IS HERE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't Expect This..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To keep it brief, this console is amazing. The last Xbox I had was the 360. I've always been a Playstation consumer, but the Xbox Series X has me really excited for Microsoft's future. I currently own the PS5 and it's a great console no doubt, but I feel as if the Xbox console itself is more premium in quality. The PS5 has a more premium controller while the Series X has a more premium console. I'm not really into the whole "Playstation is better" or "Xbox is better" debate. They are both awesome consoles but since getting the Series X, I have been enjoying it more than my PS5. Game Pass was a new concept for me. I know people who currently have Xbox One's have had Game Pass for a while, but it was amazing for me given I haven't had an Xbox since the 360. I can confidently say that Xbox is doing an amazing job with Game Pass. It is far better than Playstation Plus and the Playstation Plus premium package deals. Makes the Xbox actually feel like a gaming console rather than a pay a lot to play. One dollar for the first month of Game Pass, and then it's $15 a month to continue the subscription. I just canceled my Netflix and can say I've used Game Pass more than Netflix and I actually don't have all the time in the world to play games either. The insides of this console are incredible. I watched a teardown of both the Series X and the PS5. The Series X is much more impressive with the parts and pieces that are actually pretty pricey parts and it amazes me that they managed to keep the price at $500 still. If you're asking yourself, do I get a PS5 or a Series X. I would of course say get both, but given that Sony has been increasing the price of the PS5 and it is not as easy to come by, I would say get the Series X and don't stress about the PS5 right now. The Series X is much easier to get, the design of it in my opinion despite it being very minimalist, is actually nicer than the PS5 and it's a little smaller than it too, and you can finally enjoy next gen gaming without having scavenge for a PS5. Game Pass is great to have as well and with it you can play basically every new game, and has titles that start from the original Xbox all the way to Xbox One/Series XS. Also if you're like me and have a few Original Xbox games and Xbox 360 games, you can actually play them on your Series X because Microsoft actually made their console backwards compatible. If you've been more of a Playstation person I feel your hesitation, but this console is actually worth it. Not hating on Sony but I wish they had made their consoles backwards compatible like the Series X. But yeah if you're wanting to play next gen games, get the Series X and get the PS5 later when they come out with a Slim or Pro model. Overall I didn't expect to like it this much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat, Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console!! Runs smooth, quiet and doesn’t see to produce a lot of heat. The only thing to be recommended is to be sure you have an area pre-selected before buying this console because is bigger than The previous gen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgraded from an Xbox one and absolutely love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Xbox one for years and so many new games weren’t compatible so ended up getting this and love it! It performs well and looks amazing

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Next gen worthy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Managed to score a console after a fair amount of trying and I can say it was worth the effort. Fast load times, great graphics, easily expandable storage makes this a great gaming console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    The best XBOX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The loading speeds and graphical prowess of this console are second to none. While I’ll always want more internal storage since new games have exploded in size, it’s enough and it’s offset by the nearly quarter century of backwards compatible titles.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Xbox Is Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Playstation guy, but I loved the game Halo. I remember playing the game when it first came out, except I always had to go to a friend's house to play it. Now that I can play the real thing, I have to say I love using my Xbox. The user interface is pretty simple to understand, and the setup was rapid, probably 10-15 minutes before I could do something with the machine. I did buy one Halo game with the Xbox. I would say the one frustrating thing was how long it took to install and update the game before I could play it. If you're buying this for someone as a gift and plan on including a game with it, I recommend unboxing it, setting it up for them, and downloading all the updates so they can use it when they receive it. However, I imagine this is the case on any game system, so I don't think it is unique to Xbox. The other tiny grievance is that you run out quickly, even with 1TB of space, so do yourself a favor and buy an expansion drive. I hope they decide to make more storage capacity options in the future. Overall, after getting acclimated to the controller and suppressing my PlayStation mind, I love this and would recommend it to anyone. I do not regret not buying a PlayStation. When I was shopping for a gaming system, I was ready to purchase a PlayStation without even thinking about it because I've been part of that ecosystem since the beginning. However, the difference in price between the two consoles is what did it for me. I'm sure we could debate the nuances of each console and why one is better than the other, but if you bottom line it - if you buy the Xbox, you're getting the same great experience (if not better) for a lot less money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well at Best Buy, got pretty good customer service and the console package was mint inside and out. Xbox worked perfectly and my sons had no issues which I’m happy about.

    I would recommend this to a friend