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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37227 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1266 Showing 25,301-25,320 of 37,225 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Christmas gift for husband, haven't seen him since

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my husband for Christmas. He opened it up, we hooked it up to the tv and he's been playing it ever since. Works great and has excellent graphics, and hundreds of game choices, - can't complain about it a bit. I now have plenty of time to do things I want to do. Excellent investment. Highly recommend. Thank you to the Microsoft Xbox X staff, Matt Swider on Twitter, and Best Buy. Best Christmas gift ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend as a birthday gift and he loves it! Say the graphics and quality is a lot better than the older Xbox systems. Thanks Xbox he’s one happy boyfriend!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Buy it now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great xbox. 4 stars because Im a ps5 guy though All you come to expect from Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X is the best console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Series X. And I love how Best Buy makes scalpers pick up in person. I have purchased 3 of them from BB. 2 for both my OLED's and one for a friend. Best Buy is defiantly the way to go. Set up is a little bit of a pain since you need the app but it's a great console.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great console, slight overheating problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is great, but it has a little bit of an overheating issue when standing vertically. The problem went away when I put the console horizontal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is the best i pove the quick conneft that allows me to connect multiple Xbox systems with my kids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid but not required right now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is a solid console for what it has to offer right now. You are not getting anything different at the moment moving from an Xbox one X. Yes the console is faster moving through games accessing the store and etc. But there is nothing new. The hope is that Microsoft provides solid exclusives down the line but for right now it is a console that you can wait till next year when there is more to offer. If you want the latest and greatest tech then sure get it. Just make sure you have a TV that supports 4K and HDR. The 120 frames per second does not matter much at the moment since it is mostly for shooters. That will change in the future.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and speed.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way this console plays most games at 4k 120 fps is insane. Very fast start up great quality, I have bought two and have had them for over a year now and still working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from a one x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a one x and on paper there’s not much improvement, but in reality game quality is actually a lot smoother. Textures really pop and games are WAY smoother with faster loading times. I didn’t originally think it would be worth the upgrade but I’m glad I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing a gaming console. So far, I am totally impressed with this console. I would recommend this to family and friends. Only downfall is the battery on the controllers that need to be replaced after few days of usage. Looking into rechargeable batteries to get this issue resolved.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to recommend the Xbox Series X. We are happy to hear that you are enjoying it and its features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Series X is a must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say I’m in love with the Series X. The quick resume feature not only works on smart delivery games but any game whether backwards compatible or new games. It is a live saver for load times and is super fast. The remote play feature I love it, I now get notifications on real time from the xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a second wife who brings more happiness

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for Christmas. This gaming cube is his second wife. I guess I fed into it by giving his a couple hundred $$ gift cards for games and a brand new headset. But he enjoys it so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a Christmas present for daughter big upgrade over Xbox one. I ended up playing it almost as much as her so far. Only gripe is I guess to be expected.... But common why couldn't they make the USB c port charge the internal batteries of the controler (face-palm)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    What you expect it to be

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good. My son plays it all the time so it must be lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent Christmas gift! It was exactly what the kiddos asked for and they are having a blast with it. I am most appreciative of the fact that I was able to get this with minimal hassle and at retail price. These days it seems like people sre getting ripped off left and right by scalpers trying to get these and PS5's. So I want to give a special shout out to Best Buy for consistently doing things the right way! They made it especially easy to pick up with contactless curbside too. I appreciate their efforts in making accommodations like this for their customers.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the extra money. Awesome speed awesome graphics and all the side things like it being a 4k bluray player its a whole lotta wow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console. No question.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series X has good aesthetics, discord integration, easy navigation, better specs and also official keyboard supports (Razer Turret) it is just simply the best console on the market right now with the least drawbacks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Series X. I own the Halo limited edition Series X and 2 series S. Love this console. Its my go to for all things entertainment. I do also have a PS5. I 100% recommend the Series X if anyone is debating to get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my daughter as a Christmas gift she loves it good console.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price for not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a lot to set up. Why is there so many people that have issues with the disc reading? This console cost too much to not work properly. I just picked up a few days ago couldn’t start playing until now and can’t even play the game I purchased. Now I have to make a trip back to bestbuy with this console to see what’s going on.

    No, I would not recommend this to a friend