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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37227 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1274 Showing 25,461-25,480 of 37,225 reviews
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console lets me stream and play games in 4K.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Like how games are faster and high resolution on my screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought it and he is more than happy to have it, working perfectly, games are fabulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for NCAA, and branched out to fire watch (fun casual game), and now addicted to starfield. Love it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Console, not enough games

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good console with great performance for the money, not enough title exclusives for xbox unfortunately

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Powerful Console for 4K

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful console with beautiful graphics but I know it lacks new games but if you have 4K Blue Ray movie discs the graphics is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft keeps the hits coming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second series x for our household. I really can't find any faults with the unit, as I have been a long time Xbox user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox Console

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the Best Xbox Consoles ever made, everything runs smoothly. Very Sharp and Clear Images. Very Satisfied. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 3 out of 5 stars

    Game pass glitch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox seties x seems to be about the same as xbox one maybe just a little faster and a little better graphics. I bought it in November as an early Christmas gift bundled with 24months of game pass ultimate. All good untill January 1st 2022 and for some reason it says my game pass subscription as been canceled??? Not really sure how that happened or if its a glitch but not happy and microsoft.com customer service says there is nothing they can do for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had each model of the Xbox, and this is by far the best console to date. There are almost no wait times (even on old 360 games), the download speeds have increased from the Xbox one X, picture quality of Series X games are amazing. Very happy with this purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you are pleased with your purchase! We're thrilled to have you as a long-time user, and excited to hear you are enjoying the next-generation gaming experience hosted by your new Xbox Series X Console. Whether playing old favorites or the latest release, we're glad you are finding your new setup meets your needs. Thank you for sharing your thoughts! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Shoebox of gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tho its a shoebox and horribly ugly its alright for gaming on my 4k tv. My computer was getting outdated my 1070 wasnt keeping up in the 4k catagory and ray tracing is nice so it was worth the buy over upgrading my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth picking up to experience next gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next generation xbox is here! I've been enjoying my time with this system a lot even though it doesn't have any new games to offer if you already have a huge library of xbox one games you'll definitely have plenty to play and what's great is that they play great on the new system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic console, plays all the Xbox games I have except for a few key ones which would be awesome to have backwards compatible…. But 360 games and OG Xbox games play great on Series X and it’s a great home for my multiplats.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox x series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console love the ton of spcae. Will recommend to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console. Hopefully the life of consoles stays for much longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality and beautiful!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can stand it up or lay it sideways and the layout of the xbox is just amazing. The quality on the tv is great and overall I am really satisfied with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my brother. He was excited , he loves Xbox. I also purchased one myself I’m not a Xbox guy but it’s something to hold me over until I can get a ps5. Please also remember to have a tv that can handle it or visually you won’t feel satisfied. Overall a great console to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had upgraded sooner, great system, enjoy playing the updated version of games. My only con is how much heat it puts out but that's also a pro since it draws out so much heat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, games look amazing and the instant resumes works wonders ,just sucks that its only 1TB and you will need to get a bigger storage for it but works great with a external hard drive (if you were using one for the one x) just plug it to this one and your good to go

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Xavier,

      The Quick Resume functionality of your new Xbox Series X Console is an amazing feature! We're happy you are enjoying your time with it. Thank you for outlining your experience for us, we appreciate it. We know having a properly-configured storage system can make or break a setup, so we've put together a resource for our users. Below is a link to our collection of helpful how-to guides, designed to assist our users in achieving an optimal storage environment. Find all you need to enhance your configuration, here: https://support.xbox.com/en-US/help/hardware-network/storage/manage-storage

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great games, 4k

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of games with game pass. Great visuals. 4k games look great on my oled tv.

    I would recommend this to a friend