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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37227 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1278 Showing 25,541-25,560 of 37,225 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve completed my console collection and it sins so much better than the Xbox one and it works so good with my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console Yet!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooo amazing. So glad I went with the Series X instead of the S. My only complaint is that the internal storage is undersized for more than just a couple of enhanced titles (which you HAVE to install on the internal drive).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox X is worth the extra money. The quality is insane for a next gen. The 4K quality makes the game look so real.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    It’s aight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but games still crash on this system when they don’t for the old gen systems. Doesn’t make much sense. I would not pay anything over retail for this system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Seems Okay but….

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets performance expectations as described but runs incredibly hot at the fan like a portable heater. Wondering if this design will enable prolonged use of the console or if components will burn out prematurely. Might have to update this review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employees were very nice and helpful, made me feel welcomed and taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online order

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast pick up I order online because that store have a lot of late 20’s employees that don’t care a thing for a Custumer Porter Ranch was out of the ítem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice But No Optical and Bad Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can I give it 4.5? I actually like the console quite a bit from a functionality POV. However, the design is HORRIBLE. It's simply too large to go where my other components are, so now it sticks out like an ugly thumb. Hey, on the flipside, it could resemble a router from the 22nd century like the competitor! And no optical input?! Are you kidding me? So now my $300 Astros just got nerfed to a $30 pair only AFTER I upgraded the firmware to get them to work. But, man, is it fast to boot up! I only wish Cold War wouldn't lock up every other night I play, but that's an Activision issue - not MS.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console. I wish it has a better designe but works great and great graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast system was shocked from my old system how fast it is, only used few months so things may change but as of now good! With how big games are now a days wouldn’t mind a bigger hard drive had to add an external one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I snagged an Xbox Series X from Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ordering of such a hot item as the Xbox Series X was a little frustrating but once I got the order through, the communication and curbside pick-up were awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X could be better, definitely not worth the money you pay vs buying a PC

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love playing with friends online, it's a great product and quality of games is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had an xbox in at least 5yrs, took my time to finally wait til they wete readily available and im glad i did, still love the remote feel and interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox yet.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best Xbox to date, to name a few of the great features that make it worth buying are: High frame rate support, quiet operation, good software support, great game selections, SSD support built-in, and compared to a PC of similar caliber its cheaper.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's a pretty impressive list, if we do say so ourselves, and we're thrilled you are enjoying the optimized power and intuitive user interface hosted by your new Xbox Series X Console. There's simply no better way to take on the next generation of gaming! Thank you for sharing your experience. We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Performance is outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic. Only thing is on certain games I can hear the fan get real loud. When playing COD COLD WAR, my entire system shuts off after 20 minutes of play. I think this is a bug with the game but unsure. I cannot review the disc drive as I only do digital downloads. The reason for 4 stars is the remote play. I attempted to play. The remote play is unplayable on my iPhone. This has to do more with the Xbox app but I still don’t Microsoft for releasing this feature and not having the bugs fixed. The beta for this was too short. The issues are a major concern being as Microsoft is a top company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamepass is great, so many games for not much money. Looking forward to finally getting first party games coming out! Good and powerful system! Only bummer is they basically left the controller the same, and still use batteries. Otherwise, everything is all fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this game console. Prefer the disk over the digital

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect match

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Series S to the Series X after I had games crashing on me. Perfect upgrade, not needed for sports games since they’re still 60 FPS but still ideal for any gaming scenario.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wedding Party

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one for my every groomsman in my wedding because they are all gamers and love the XBOX-X. We all play together online and stay connected.

    I would recommend this to a friend