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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37227 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1291 Showing 25,801-25,820 of 37,227 reviews
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great system, even though it’s my second Xbox series X. My first one wouldn’t power up after a few days of use, but bestbuy helped me secure a replacement and I couldn’t be any happier. Me and my son love playing avengers on this system and nba 2k21.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    xbox burthday gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandson. He has used and enjoyed xBox oroducts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lookout GameCube, here is GameBox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, even better space heater. This thing kicks out some heat. If you want high quality gaming but want to cut your heating costs, look no further!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming console by far. It would cost so much to build something that compares to its capabilities. PS doesn't have the edge especially with the gaming options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox review!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it and was such a good console until my little brother spilled his milk all over it. All good though, it lasted enough for me to enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, friendly curbside gamers delight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this product up curbside. The process was fast and friendly. The associates wore masks and were social distancing. The product was in perfect condition. Easy and fast set up. I would recommend this Xbox series X to anyone and the service that came with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fantastic! Great console looks so clean! Love to play it and love how the games look so clear on my tv screen. It’s overall a home run everyone grab one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this over a month ago and have had zero issues and received great service from the staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth every single penny and every single second I spent waiting in a virtual line (4 hours). If you can get it, then do it!! I went with X Box X over PS5 because we have a PS4 and haven't had an X Box/Halo in far too long. Hope to get PS5 soon too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kate,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the Xbox Series X.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service nice people im very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automated system was quick and precise regarding my order. Awesome delivery time and product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Best buy should also add Xbox accessories, such as the cooling fan; not that there is anything wrong with the cooling fan, they just look cool with the lights! What do you think?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swift service friendly workers. Would shop here for all needs in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See why they call it the “refrigerator”. Lol. Heavier than I thought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great hardware upgrade from the standard Xbox One X. I'd recommend it to anyone that does not have a PC. Same controller as the last gen other than one button added. Smaller than the PS5. The resume feature is great to have when switching between games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you would recommend the Xbox Series X. We hope you continue to enjoy your upgrade. Thank you for sharing your thoughts!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy process would use Best Buy for price and convenience anytime!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box & ps5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are hard to come by and the return should be a lot longer than two weeks that’s my only grief with Best Buy especially for Christmas you buy it when you find it because they’re hard to come by 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs like a champ! Bought one before this one and its absolutely everything I could’ve imagined

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power House

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgrade from the Series S and I can say this is a beast. Plays everything perfectly .... basically a dedicated gaming PC in a simple form

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X was designed for 4K gaming (and 8K video). In fact, the console is so powerful that some of its features won't even work on older 4K TVs. Once you upgrade your 4k television, enjoy the full video graphics of the best Xbox console by far.

    I would recommend this to a friend