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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37227 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1301 Showing 26,001-26,020 of 37,227 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift and so far they are happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store nice and helpful, online chat was a breeze. Ty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for families.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great for the whole family. Multiple people can have accounts to play their own games. Controller is not compatible with older battery packs from old xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not resist affing a new xbox for tge price offered just befor Xmas. A steal of a buy. Thanks BB for putting tgat offer out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimate Xbox experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing hardware and lets you play your game collection all the way back to the original Xbox. I wish I had the space to set this vertically in my tv stand!

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 4 out of 5 stars

    great console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great console at first glance when you turn it on it is just a xbox one x but it is so much faster and loads are lightning speed

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      Don't let the appearance fool you, inside your new Xbox Series X Console is a next-generation gaming beast, ready to take on anything you throw at it. Featuring near-instant load times, optimized computing power, and enhanced graphics capabilities, there's not much your new system can't do. We're excited to know you've found it to your liking! Thank you for sharing your thoughts with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    4k lookz great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics look great, but games being over 50+gbs will fill up the 1tb of memory capacity. Other than that great product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to play 4K at 60FPS is great. Also, loading is faster. I got both the PS5 and this, and I love both of them. Can't go wrong with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Plus this one comes with slot to insert game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed with performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the console for a couple of weeks but am really impressed with it. I primarily play FPS games, and noticed a big difference right away in Warzone. I am really excited to see what game developers can do with the console in the future.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Zach,

      Thank you for sharing your experience with us on the Xbox Series X. We are happy that you are loving it and its features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband for anniversary gift, great product. Have had zero issues and product runs very quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best next gen system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself (and your wallet) a favor and get a Xbox with a gamepass subscription. Easily the best deal in videogames right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been great. Just as quiet as my PS5. Runs hot for sure, if its in a cabinet. Wish it had more storage and I did have incident of controller drift on the second week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Was a Christmas gift for our son. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the time and hassle to track one down!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was one of the lucky few to get one and it was worth the time and hassle to get it! Arrived early than expected so that’s a plus! Gaming at 4K @ 120hz with HDR on my LG CX is amazing! Auto HDR, FPS boost, Smart Delivery, incredibly quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Online Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system with huge functionality and media integration. IMO the first party exclusive selection isn't as good as PS5, but the online experience is much better, especially with Xbox Game Pass Ultimate.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great for all gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality make sure you get a fan and keep it out in the open it gets hot really fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice machine but I definitely restart it A lot more than my ps5

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best system Ive ever owned.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next step to enjoying the next generation is making this step in buying a system capable of giving the best quality available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product loved it and will continue using it for a very long time!!

    I would recommend this to a friend