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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37229 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1304 Showing 26,061-26,080 of 37,227 reviews
  • Rated 5 out of 5 stars

    Old games feel great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fired this baby up and jumped right into all my favorite old games, spent at least an hour in each just to get a good feeling of the new improvements and I gotta say going ps5 series x is the way to go! Amazing system with massive library on game pass

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dave,

      It's great to hear that you're enjoying how good your older Xbox games look and play on Xbox Series X. We're glad that you're a fan of Xbox Game Pass and its selection of 100+ great Xbox games, too. Thank you for sharing your experience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, easy to use. It is a game console. You like it you buy it. You don’t like it you don’t buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy King

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box was awesome but my son disrespected me so I was forced to return the product my over all experience was great. Thanks best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pick this system because you can play all the old games and the new . Very fun to play .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using an Xbox One for the last few years, this is a BIG upgrade to everything from storage space to game quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solid console. Was glad to see they were in stock on the shelf after the fiasco of not being able to get one. Just now need to buy a new tv to take full advantage of the consoles capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is great. Can't beat it for the price, especially compared to a gaming computer with similar specs. For less than the cost of just a graphics card you can get similar fps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for playin' games. I had a disc get stuck in it, but looked up a video on how to use a paperclip to get it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic console if you can find one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Highly recommend if you can come across one! Backwards compatability make it a winner but the limited storage with the added cost to upgrade hurts a little. Hope you find one!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jason,

      It is great to hear that you are enjoying the Xbox Series X and its awesome features like how it is backwards compatible. Thank you for sharing your experience.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series X - a premium box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say that the user interface is much better than a PS5 since I have them both. Game pass will help you save tons of money. The only problem is it lacks great exclusive titles. I recommend you buy them both if you have a chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you like your xbox now then u will love this 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra frame rate and quality of life this console offers is enough value for the money (it actually keeps your games up to date no more hour long update when your just trying to play after work)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    System is great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is great andd very fast and able to do my highend internet no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Boyfriend Loves it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift for my gamer boyfriend. Loved the ability to play remotely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why the wait?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lucked out and was able to get a launch preorder. It's too bad they are still really hard to get. If you don't have a 120 hz TV there is no need to upgrade to this system yet. You won't get any real display updates over the Xbob One X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Xbox was lagging and for the longest time I thought it was my internet but instead of switching providers I decided to get the new Xbox and the problem went away. Best investment I’ve made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HOW AWESOME IS THIS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG! I HAVE WAITED SINCE LAST CHRISTMAS TO PURCHASE THIS ITEM FOR MY GRANDSON! HE WAS SO SURPRISED CHRISTMAS MORNING. I WISH MY DAUGHTER HAD A PICTURE OF HIS PRECIOUS EXPRESSION WHEN HE OPEN IT. FINALLY GOT IT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Xbox highly recommend!! Especially if you game a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong if upgrading and have kids who also

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has really figured out how to maximize the services they offer. And game sharing is legit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big Upgrade from my Xbox OneX and the 1TB drive is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system brings the old and the new together in one nice package. The backwards compatibility with so many original Xbox/Xbox 360 titles really makes this a fun system to have!

    I would recommend this to a friend