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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37229 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1317 Showing 26,321-26,340 of 37,227 reviews
  • Rated 5 out of 5 stars

    Series X only complaint is the controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves the console. The only thing he doesn't like is the controller. The controller sensitivity is horrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great console from Microsoft. SSD makes for minimal load times even on my largest games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it very much and was a good price. Wish it came with rechargeable batteries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to place my order online and pick up my package in my local best buy, had no issues, would definatley buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Xbox, with 60fps and RTX. I mean it’s cheap and all but nothing is that different compared to the One. UI is the same and everything, most games aren’t even optimized. The only real reason to buy it is to say you have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Daughter loves her new Xbox. It’s a great gaming system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this new xbox is alright. The only problem that I am currently having at the moment is that the sound is skipping at times when I am playing any game on it. There are times where it is gets to the point where it can be unbearable. I truly hope that Microsoft can resolve this issue very quickly and I have noticed that I am not the only one that is experiencing this problem. Overall I am very happy with the console and once this issue is resolved, it will be a outstanding device for my HT system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found a unicorn

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one!! Opened the best buy app at 6am one day and searched for it. Low and behold it said "add to cart." I did, i paid and 3 days later it was at the store. Now just waiting for the kids to open it on Christmas so i can play it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usual great console you expect from XBOX. Great playability and quality. Great selection of gAMES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent next gen console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, powerful, fun. Only issue is it is not really aesthetically pleasing, blocky. Not a fan of the design, which is why there were memes created and Microsoft responded with an xbox mini fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice gaming system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job on this. I was able to pick up the system earlier than the date they promised. New XBox Series is really great and was able to play all my older game on it. Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price. Easy to purchase on the app. In store pick up was fast and a total breeze. Will be using this method from now on!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console with Dolby vision and Atmos support

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a PlayStation fan for years but I am switching to Xbox because of Sony's stupid decision to not support Dolby Vision or Atmos. They keep pushing their inferior sound and video formats. The only downside is it is a fairly mediocre 4K player for movies. Also, it won't do pass through on my TV for Atmos. I have to hook it directly to my receiver.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than the Series S, same old Microsoft.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously purchase an Series S when they dropped and I wasn't a fan. The games ran poorly and if they had the option to turn on performance mode the resolution of a potato was such an eye sore. I took a break from consoles after that and only recently decided to pull the trigger on the Series X. I'm not disappointed. But I still have to dock two stars from my rating because it's still Microsoft, I still dislike them as a whole for numerous reasons, and I can't stand that even after purchasing this product AND paying for Game Pass monthly I am assaulted with AD tiles on my dashboard and have to scroll down just to reach my games, apps, and movies. 1 TB of Storage isn't much in today's gaming landscape and I don't understand why companies don't understand that. But I had a 1TB Seagate card I bought a while back so it wasn't a deal breaker for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this gift for my husband, he is going to be so excited Christmas morning. Such an easy shopping experience with Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not to shabby

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice system. No different than the PS5. Only purchased this console for the Bethesda games since Microsoft bought them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greatest gaming console!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microsoft product! Exceptional gaming experience! The best in the industry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then PS5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console! Better than PS5. Interface much more better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hardware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is wasy too use, has a decent user interface and is comparable to my playstation 5 in most ways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X 1TB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did start turn my Xbox Series X on. It was just fast loading about 3 seconds while the new video game started. It looked like great smooth and more high quality in 4K. I loved Xbox Series X. I was really enjoying with it. Thumb up!

    No, I would not recommend this to a friend