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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37230 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1341 Showing 26,801-26,820 of 37,228 reviews
  • Rated 5 out of 5 stars

    My open box blessing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lucked up and ran into an open box item, and it was such a blessing because I was able to take advantage of the price cut and still enjoy the new Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome New System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I don't have a new TV yet to take advantage of all of the new features yet. Wish microsoft would make the interface easier to use. Buy this over the PS5 (coming from someone who as both).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    XBox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent system. Haven’t had much issues with it since my purchase. Would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 2 series x consoles, use them alot with our smart home for stream and gaming, no complains

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, good sale price! Always love shopping at best buy, especially during sale time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gamer's dream

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say that a gamer won't know? Great purchase, deal and I'm enjoying playing my games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5's best competition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much needed system to play all the new games coming out this year! I'm looking forward to Forza 5 and halo. Smaller than a PS5 and still packs everything you need! Don't forget an extra controller!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Your new Xbox Series X Console is primed and ready to take on all of the exciting titles associated with next-generation gaming, and we're thrilled you are enjoying the experience so far. We're happy to be your go-to gaming machine! Thank you for taking a few minutes to share your feedback with us. We appreciate your insight, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If we are solely looking at specifications, this console is superior to the PlayStation 5. Its a great system, you cant build any PC's that compare to its value. The Playstation 5 is also a great console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grat console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Have all the consoles. Controller build quality feels cheap compress to PS5, but at least I don't have to avoid the clumsy TouchPad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Xbox Series X - Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is amazing item was shipped on time. Very happy would recommend Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice buying process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buying process for the Xbox is much better then other stores because it releases consoles in waves to where you don’t have to rush. The console itself is really nice, could use more optimized games though.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with us. We are so happy to hear that you are enjoying the Xbox Series X.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game system to buy after not playing video games for over 6 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Generation with Great Backwards Compatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, silent, sleek. The system is great. With the enhanced backwards compatibility mode, it allows me to keep playing a lot of my old 360 games, and that the investment in the ecosystem isn't wasted.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 4 out of 5 stars

    good console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console, probably better than PS5 as a unit, but the PS5 controller puts it slightly over the the Xbox Series X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep was helpful. The service was great and my grandson loves the Xbox. It’s what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, wish it was a little smaller of a design but a great product as usual from Microsoft!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best console that I ever had!!! Price that I paid is awesome, Best Buy has the better prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming unit! Great upgrade to my old Xbox! It connects well to Wi-Fi and allows me to play games with others from a distance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift idea for your gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a birthday gift and made someone’s day.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking console. It is a bit bulky but it is a great console to have

    I would recommend this to a friend