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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37231 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1376 Showing 27,501-27,520 of 37,229 reviews
  • Rated 5 out of 5 stars

    Microsoft puts gaming 1st

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has created a product that has Full Rdna 2 GPU features plus zen 2 cores and 16GB GDRR6 memory and a super fast SSD that has made next gen gaming fast, fun and as smooth as ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine, great connectivity and always works whether online gaming or gameplay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its got more power than my ford focus

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console, i play all my favorite games on it, the last of us, bloodborne, rachet and clank, pokemon blue and mario. runs all the games perfectly with high fps. good purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you are enjoying all of your favorite titles on your new Xbox Series X Console! We've designed your new system to support and enhance games from across multiple generations, and are thrilled you have found it to host your most-played games. We're glad it was a good purchase for you! Thank you for sharing your story with us, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picking up the item was super easy and convenient, arrived at the location and immediately received help with my order. Product was in perfect condition and a great product in general.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Son Happy Dad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great service as always. Best Buy never disappoints during the holidays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console Microsoft has produced so far giving me that crisp 4k gaming we all want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system. Great deal during the holiday. Got the protection plan just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great performance value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is good, I didn't like the UI too much, the app was pretty buggy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Way better graphics than the Xbox one S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge difference between Xbox one s and series X! There’s still A couple of small glitches occasionally but nothing compared to the older consoles

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its exactly what is expected. Good system, fast. Glad I purchased (even though was hoping 4 ps5)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy that you are happy with the Xbox Series X and how fast it is. Thank you for sharing your thoughts.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The Great Xbox Series X!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Console , with great games on Game Pass Ultimate. Play 100+ games on this Powerful Console and Backwards compatibility, All the way back to the first console (2001).

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console runs smoothly and very quickly, lots of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoying the console very much. Only downside is no Xbox exclusive games. Performs and runs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my old xbox. Was waiting to biy this until I purchased my first 4k tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X is a vibe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is a big upgrade from the last gen Xbox. The loading times have been cut significantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience great customer service i would do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good only thing is that it took about 3 weeks to get to me. Told was only gonna be 2 days

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Console.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my very first Xbox console. So far I really enjoying it. The thing I like the most is how quite it is. The only downside is that Xbox doesn't have many good games especially Xbox exclusive. I have both consoles this and the PS5 and I like them both. When it comes to games I have to give my hats off to Playstation because of their awesome exclusive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been a Playstation fan for a decade, First time buying an xbox, So far very impressed ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got lucky on Best Buy website an got this new Xbox for my son. Works great an no probs so far. Got it over Blk Friday. Picked up fr store in 7 days! Great service to. Delivered curbside.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Series X. We are happy to hear that everything is running smoothly. We hope your son has fun with it!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft