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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37231 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1394 Showing 27,861-27,880 of 37,231 reviews
  • Cons mentioned:
    Lag

    Rated 4 out of 5 stars

    New Xbox x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lags sometimes. My son loves it though! Sooo happy we were able to get it for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    about time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely worth the wait. i have the series S also, but with this one at least i can play some of my older games that i have on disc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy to setup affordable hard to come by

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Best Buy and X Box have out done themselves with quality products and service. Would recommend this unit to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was deciding between playstation vs xbox. Finally decided on this instead.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Yes to the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to the xbox. Very fast, lots of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this Xbox! Went in and picked it up, staff was very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top performance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite excellent on a 1080p tv. You’re able to play games at their highest frame rates while maintaining a high resolution. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a while to finally get my hands on one, but once you get one it’s worth it 100 percent. Crisp graphics with excellent frame rate, definition of next generation gaming.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brandon,

      Thanks for sharing your thoughts, we are so glad you are a fan of the Xbox Series X. We hope the graphics and frame rate continue to impress!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything the Xbox one was (which is great) and way better. The loading times are such a great improvement and makes you wonder how you used to put up with last gen’s loading

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox! The controllers, software, and game selection are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun, good quality build. Use mine for hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I imagined

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently playing through Watch Dogs Legion and the load times are very fast. Similar experience to Xbox Ones UI which makes it easy to transition compared to PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for service rec member received $50 off price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my Husband

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for his graduation present! Haven’t used it cuz it’s a surprise lol but I’m sure he will love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Unlike the previous model blu-rays and other media don’t have constant issues with sound synching. Haven’t had any issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series x has free games (with game pass)that you have to pay full price on ps5. I am lucky to have both consoles. Xbox has some games you can't find on playstation.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The pairing of your new Xbox Series X Console with Xbox Game Pass Ultimate may just be the best duo in all of gaming, and we're thrilled you are taking full advantage! The capabilities of your console, matched with the seemingly endless collection of player-loved titles included with the subscription, are truly next-generation. There's never a dull moment! Thank you for taking a few minutes to share your experience with us. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have done the research on this product so I was comfortable with my purchase. But once I bought it I was very impressed with the quality. Great buy and price!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear that even after doing your research and knowing the ins and outs of your new system you were still surprised by its optimized performance! It truly is a next-generation beast of a console, and we're thrilled you've found it to suit your needs as a modern gamer. Thank you for sharing your feedback! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gaming experience is great, don’t open xgp, you won’t have time to do your homework

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this xbox supports my fallou 4 game very well

    I would recommend this to a friend