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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37231 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1472 Showing 29,421-29,440 of 37,229 reviews
  • Rated 5 out of 5 stars

    Great up grade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the up grade, quick resume is awesome because if I get tired of playing one game I can jump back into another right where I left off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While very difficult to purchase, has been well worth the frustration. Not too many new games, however the updated for Series X are gorgeous

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us on the Xbox Series X. We are glad that you are enjoying it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Next gen gaming!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been very difficult to find and order.... But its worth the efforts, true next generation gaming consoles. Curbside / pick up was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wuz the best everyone at the store wuza at very nice and brpkfull

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After fighting the bots so long to get it I finally secured the new Xbox! To me nothing us different I just always want the “new” things lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So good!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console has been amazing. Never had any issues playing any game. I’ve had it for about a year now and I cannot complain. Would definitely recommend to anyone looking for a high quality gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very satisfied. Best Buy really helped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price best overall experience excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Xbox. Works great. Games play smooth. Never have problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An average in comparison to playstaion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An average so far. In comparison to PS5; PS5 is way advanced and I left Xbox is way behind which shouldn’t. Xbox should be the leader in gaming consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charlie's XBox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well done new XBox model. Enjoying the versatility, look and power of the new Series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox last minute birthday present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pickup was easy. It came faster than stated. Glad I could get it in stock for son birthday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow. What a system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. The quick resume feature has been incredible and the load speeds are untouchable! Definitely happy that I made the leap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console but you will need a newer tv to get the full specs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox next gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system love all the things I can with it !! It really meets all my gaming needs plus more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest console Greatest Games

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best games at a great price. Super fast processing. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade from the One X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! looks good next to the TV, and has been an excellent gaming system. Been a long time fan of the xBox since the original.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Eric,

      We're happy to have you on Team Xbox for all of these years, and thrilled you are enjoying your new Xbox Series X Console. We're proud of the package we've put together in your new system, and excited to know you are taking full advantage of your capabilities. Your new console is sure to take you confidently into the next generation of gaming, and we're delighted to have you along for the ride! Thank you for sharing your story with the community. We appreciate and value your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Gift Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a Christmas gift and it was a big hit. It was easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my husband for christmas and he loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought now that it is affordable. Great system. $$

    I would recommend this to a friend