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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37231 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1473 Showing 29,441-29,460 of 37,229 reviews
  • Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. It initially felt too similar to my xbox one x but the more you use it the more you see the value. Console speeds are amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wait for improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as soon as I had the money and I'm kind of disappointed. This was to replace the Xbox One X that I rarely used because I prefer the PS4 (now PS5) controller. Here's the thing, though. While this is a more capable system, quiet, and it's awesome that it's backwards compatible, it's not the best. My One X crashed exactly zero times playing Ori and the Blind Forest. My Series X crashed 20 times before I stopped counting. The gameplay wasn't smoother, the graphics weren't so good my heart stopped, and the system didn't load that much faster. A simple SSD improvement is all you're getting here. Subjectively, this system is ugly as sin. The One X looked beautiful on my entertainment center, the rectangular box look of this one makes me sad. To be fair, though, it's the same with the PS5. They both were designed solely to be vertical, but that's not how the vast majority of entertainment centers are designed, is it?

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts and feedback about your new Xbox Series X. We're glad that you're enjoying its faster performance and backward compatibility features, but sorry to hear that it has missed the mark in other areas. If it doesn't currently fit into your entertainment center vertically, you may store it on its side horizontally as long as it's placed in a well-ventilated spot.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good system good ultimate pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been handling well since out of the box and the ultimate pass has quickly filled my library

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it for gaming, wife loves it for the you tube, Netflix, I love it for gaming with the kids and family members across the state

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system the ssd is awesome it drops load times so much like with red dead 2 it drops load times from over 2:30 to :30 seconds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Fantastic!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic machine! Exceeded my expectations for console gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ..........The best purchase.......................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this thing! The console displays an amazing picture. I can't believe it but it made his screen quality get better. Just love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very organized. Got there early signed in snd got my item right at the door. I even impulse-bought a née controller. You guys did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always easy to set up even after alllll these years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of machine. Only wish that the subscription service wasn’t so expensive and that they had better games suited for kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product in love with the quality and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy order and fast pick up. Only took about a week to get despite the shortage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping, and the game is in great condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with input lag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm coming from pc gaming and maybe this is normal here but there is a perceived lag in input from controller before movement on screen. Tried both weird and wireless same result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall best console!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the storage capacity and the xbox controller is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my best purchases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Xbox Ever so far I can not complain about this my xbox, this is one of the best purchases that I do not regret, my sons love it!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It’s great to hear that your sons enjoy the power and speed of your new Xbox Series X. We’re thrilled that they’ve had a chance to see how good games look and play on it. Thank you for sharing their experience; we hope they have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The best gaming console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox series X is super amazing on 4k quality it runs perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lines up to buy a PS5. PS5 sold out and I was lucky enough to be able to buy a Xbox. I've never been a Xbox fan so I sold it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming experience for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great how much you get for $500 compared to pc

    I would recommend this to a friend